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Cairns, Queensland · View on map

Shangri-La The Marina, Cairns

Cairns Five-Star Shangri-La Escape at the Gateway to the Great Barrier Reef

8.7
Excellent
183 reviews
Shangri-La The Marina, Cairns logo

Experience the magic of Tropical North Queensland with its dazzling white-sand beaches and turquoise waters from the world-class Shangri-La The Marina, Cairns, a five-star resort-style escape right on the water.

Cairns Esplanade’s stylish bars and world-class restaurants are at your fingertips, as is the Reef Fleet Terminal, your gateway to the UNESCO World Heritage-listed Great Barrier Reef. Ranked within the top 10% of properties on Tripadvisor, Shangri-La The Marina, Cairns has a lagoon-style pool, lush gardens and a health club with state-of-the-art equipment. For gourmands, don’t miss The Backyard Restaurant overlooking the waterfront.

Horizon Club Upgrades available: Upgrade and enjoy Horizon Club privileges – including breakfast in the lounge, all-day snacks including hot and cold drinks, and late-afternoon drinks with canapes – while relaxing in the Horizon Club Lounge on the hotel’s private mezzanine level. Horizon Club guests also enjoy the pressing of one suit or dress during every stay, a shoe-shine service and use of the boardroom by arrangement.

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Trusted by over 1,000,000 travellers in 2025
‘Excellent’
4th trip, great prices
3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response
Peter W.
We have just returned from The Haven in…
We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.
Fiona W.
Great service!
I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!
Cate B.
Really appreciate the wonderful service
Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!
Juliana C.
We love Luxury Escapes
Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes
Brady B.
Gemma was so helpful with my enquire…
Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.
Paul P.
Great customer experience
Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.
Jean L.
Dealing with great staff is a bonus and…
Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday's in the past this is just a hiccup before we book our next trip.
Karen T.
Sarah T was very helpful
Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes
Amal H.
Great deals and five star service
Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.
Vicky C.
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Location

Shangri-La The Marina, Cairns
Pier Point Rd, Cairns City QLD 4870

Shangri-La The Marina, Cairns is located on The Pier, Cairns’ waterfront shopping and dining precinct, only moments from the Esplanade’s iconic restaurant scene. An easy 10-minute walk from the resort you’ll find Hemingway’s Brewery on Cairns Wharf, the place to be at sunset, and the renowned Cairns Night Markets. The resort is approximately a 15-minute drive from Cairns Airport (CNS). Airport transfers are not included in your package, please plan accordingly.

Want to know more about Cairns? Our insider travel guides include handpicked places to eat and drink, the best activities in the area, and special experiences to make your trip memorable.

Need flights? Australian customers can now purchase flights with or without accommodation packages. We are working hard to launch this functionality in other markets. For now, our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

Fine Print

Update 23 January 2026, 1.25pm AEDT: Fine Print notes updated.

Update 30 August 2024 1.30pm AEST: Amenties of the Horizon Club Room updated.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Please Note:

  • Twin Rooms: Up to two children may stay free with accommodation only, breakfast is not included.
  • Payment and Pre-authorisation on Arrival: On check-in, Shangri-La The Marina Cairns requires a security deposit of A$100 per day to secure your accommodation and incidental charges. The hotel accepts cash or credit card pre-authorisation (temporary hold) of this amount. This process assists in the identification of theft and prevention of fraudulent credit card use while verifying funds are available for payment. At departure, the security deposit is adjusted against your incidental charges and the remaining amount is released back to your banking institution. Please contact your bank if there is a delay in the pre-authorisation (temporary hold) being released from your account.
  • Restaurant Changes: The Backyard restaurant will be closed for lunch and dinner on future public holidays. Breakfast will still be available from 6am–10.30am and a 15% surcharge will be applied. This excludes any offers where breakfast has been confirmed as part of the package.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.

Reviews

8.7

Excellent
183 reviews
93% recommend this hotel
Exceptional:
9.0+
124
Exceptional:
9.0+
124
Good:
7.0-9.0
37
Good:
7.0-9.0
37
Okay:
5.0-7.0
12
Okay:
5.0-7.0
12
Poor:
3.0-5.0
5
Poor:
3.0-5.0
5
Terrible:
1.0-3.0
5
Terrible:
1.0-3.0
5

8.4

/10
Value

8.4

/10
Value

8.1

/10
Facilities

8.1

/10
Facilities

8.9

/10
Staff

8.9

/10
Staff

9.3

/10
Location

9.3

/10
Location
8.7
Excellent
183 reviews
Exceptional:
9.0+
124
Exceptional:
9.0+
124
Good:
7.0-9.0
37
Good:
7.0-9.0
37
Okay:
5.0-7.0
12
Okay:
5.0-7.0
12
Poor:
3.0-5.0
5
Poor:
3.0-5.0
5
Terrible:
1.0-3.0
5
Terrible:
1.0-3.0
5

8.4

/10
Value

8.4

/10
Value

8.1

/10
Facilities

8.1

/10
Facilities

8.9

/10
Staff

8.9

/10
Staff

9.3

/10
Location

9.3

/10
Location
93% recommend this hotel
Reviews from verified guests
Reviews from verified guests
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