·
4.7/5
·
4.8/5
Contact us
Contact us 24 hours, 7 days
Location

Shangri-La Colombo
1 Galle Face, Colombo 2, Sri Lanka
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Shangri-La Colombo is located in the heart of the city, right above One Galle Face Mall and is home to over 200 retail outlets including eateries and shops. The hotel is located approximately a 45-minute drive from Bandaranaike International Airport (CMB). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com

Things to know

Check-in
2:00 PM - midnight
Check-out by
12:00 PM
Check-in instructions

Instructions

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • This property accepts credit cards, debit cards, and cash

  • Noise-free guestrooms cannot be guaranteed

  • Safety features at this property include a fire extinguisher

  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • The listed child breakfast fee applies to guests age 11 and younger.

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Fees

Optional

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets

Pets not allowed

Service animals not allowed

General

By ocean

Noise-free rooms not guaranteed

Contactless check-in is available

Professional property host/manager

Policies

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.
Cancellation policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Fine print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Please note:

  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • For rates where early check-in and late checkout are not included, they may be requested for a surcharge by contacting reservations.sls@shangri-la.com.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Check-in
2:00 PM - midnight
Check-out by
12:00 PM

Instructions

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • This property accepts credit cards, debit cards, and cash

  • Noise-free guestrooms cannot be guaranteed

  • Safety features at this property include a fire extinguisher

  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • The listed child breakfast fee applies to guests age 11 and younger.

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Optional

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

By ocean

Noise-free rooms not guaranteed

Contactless check-in is available

Professional property host/manager

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Please note:

  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • For rates where early check-in and late checkout are not included, they may be requested for a surcharge by contacting reservations.sls@shangri-la.com.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Reviews

9.5

Exceptional
42 reviews
95% recommend this hotel
Exceptional:
9.0+
40
Good:
7.0-9.0
0
Okay:
5.0-7.0
1
Poor:
3.0-5.0
0
Terrible:
1.0-3.0
1

9.4

/10
Value

9.4

/10
Value

9.7

/10
Facilities

9.7

/10
Facilities

9.8

/10
Staff

9.8

/10
Staff

9.6

/10
Location

9.6

/10
Location
9.5
Exceptional
42 reviews
Exceptional:
9.0+
40
Good:
7.0-9.0
0
Okay:
5.0-7.0
1
Poor:
3.0-5.0
0
Terrible:
1.0-3.0
1

9.4

/10
Value

9.4

/10
Value

9.7

/10
Facilities

9.7

/10
Facilities

9.8

/10
Staff

9.8

/10
Staff

9.6

/10
Location

9.6

/10
Location
95% recommend this hotel
Reviews from verified guests
Reviews from verified guests
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