Instructions

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• This property accepts credit cards; cash is not accepted

• This property reserves the right to pre-authorize the guest’s credit card prior to arrival.

• Safety features at this property include a fire extinguisher

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation.

• This hotel will place an authorization for the accommodation total, plus a nominal amount to cover incidental charges, for any bookings where payment for the stay will be made on site instead of at the time of booking.

Special instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Optional

• Fee for continental breakfast: approximately AUD 30 for adults and AUD 15 for children
• Valet parking fee: AUD 60 per night
• Pet fee: AUD 120 per pet, per night
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: AUD 50.0 per night
• Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets allowed

Pet max weight (per pet) in kg is 18

Pet max weight (per pet) in lb is 40

Only dogs are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Parking height restrictions apply

EarthCheck

Professional property host/manager

• Toast your escape with a complimentary minibar with wine, beer and soft drinks (replenished daily)
• Upload enviable snaps with complimentary Wi-Fi throughout your stay
• Relax until the last moment with a late 11am checkout, subject to availability
• Arrive to a complimentary ‘Loot Bag’ of tasty treats in your room (stays 3+ nights)
• Join the nightly social hour at KAZBA for one house drink each and bar nibbles to share (stays 5+ nights)

Know Before You Go

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Update 12 September 2022, 1.45pm AEST: Room policies updated, please see individual rooms for details.

See full booking terms and conditions.

Important: The hotel, transportation and/or destination you are travelling to may have health and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.