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4.7/5
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4.8/5
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Location

Novotel Bangkok Sukhumvit 20
19/9 Sukhumvit 20 Klong Toey, Bangkok 10110, Thailand

Novotel Bangkok Sukhumvit 20 is strategically located in the vibrant Sukhumvit district, a stone’s throw away from the Terminal 21 shopping mall and Asok BTS Skytrain Station. The Grand Palace and Wat Arun are within a 30-minute drive. The hotel is approximately a 40-minute drive from Suvarnabhumi Airport (BKK).

Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Things to know

Check-in
2pm
Check-out by
12pm
Check-in instructions

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Fees

Optional

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

General

Parking height restrictions apply

Green Key (Foundation for Environmental Education)

LGBTQIA+ friendly

Essential workers only - NO

Property follows a brand or regulatory agency’s sanitization guidelines ALLSAFE (Accor Hotels)

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

Policies

Know Before You Go

  • One child 12 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cancellation policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Fine print

Taxes & fees:

Compulsory Christmas Eve, Christmas Day and New Year’s Eve Gala Dinner are not included in the total cost and are payable directly to the property upon arrival.

Christmas Eve:

  • THB2.025 per adult
  • THB1.000 per child

Christmas Day:

New Year’s Eve:

  • THB2.999 per adult
  • THB1.500 per child

Updated 17th December 2024:

Starting 1 May 2025, all non-Thai nationals entering Thailand must complete the Thailand Digital Arrival Card (TDAC) online within three days of their arrival. This new requirement aims to streamline the immigration process and replace the traditional paper-based form, offering greater convenience and efficiency for travellers.

Please find the form here: https://tdac.immigration.go.th/arrival-card/#/home

Travellers holding non-Thai passports who are transiting through Thailand without passing through immigration are exempt from this requirement.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Check-in
2pm
Check-out by
12pm

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Optional

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Parking height restrictions apply

Green Key (Foundation for Environmental Education)

LGBTQIA+ friendly

Essential workers only - NO

Property follows a brand or regulatory agency’s sanitization guidelines ALLSAFE (Accor Hotels)

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

Know Before You Go

  • One child 12 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Taxes & fees:

Compulsory Christmas Eve, Christmas Day and New Year’s Eve Gala Dinner are not included in the total cost and are payable directly to the property upon arrival.

Christmas Eve:

  • THB2.025 per adult
  • THB1.000 per child

Christmas Day:

New Year’s Eve:

  • THB2.999 per adult
  • THB1.500 per child

Updated 17th December 2024:

Starting 1 May 2025, all non-Thai nationals entering Thailand must complete the Thailand Digital Arrival Card (TDAC) online within three days of their arrival. This new requirement aims to streamline the immigration process and replace the traditional paper-based form, offering greater convenience and efficiency for travellers.

Please find the form here: https://tdac.immigration.go.th/arrival-card/#/home

Travellers holding non-Thai passports who are transiting through Thailand without passing through immigration are exempt from this requirement.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

6.0

Rating
7 reviews
57% recommend this hotel
Exceptional:
9.0+
4
Good:
7.0-9.0
0
Okay:
5.0-7.0
0
Poor:
3.0-5.0
1
Terrible:
1.0-3.0
2

3.7

/10
Value

3.7

/10
Value

8.3

/10
Facilities

8.3

/10
Facilities

8.7

/10
Staff

8.7

/10
Staff

8.3

/10
Location

8.3

/10
Location
6.0
Rating
7 reviews
Exceptional:
9.0+
4
Good:
7.0-9.0
0
Okay:
5.0-7.0
0
Poor:
3.0-5.0
1
Terrible:
1.0-3.0
2

3.7

/10
Value

3.7

/10
Value

8.3

/10
Facilities

8.3

/10
Facilities

8.7

/10
Staff

8.7

/10
Staff

8.3

/10
Location

8.3

/10
Location
57% recommend this hotel
Reviews from verified guests
Reviews from verified guests
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