Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property uses a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, and window guards
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. The optional pool fee varies per date, pool session time, and guest age. A fee of 5000 JPY applies to children ages 4-12 for the club lounge. There is no fee for children ages 0-3.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional

• Fee for buffet breakfast: approximately JPY 5100 for adults and JPY 2600 for children
• Airport shuttle fee: JPY 1130 per person (one-way)
• Airport shuttle fee per child: JPY 570 (one-way), (from 6 to 12 years old)
• Self parking fee: JPY 3900 per night
• Rollaway bed fee: JPY 9488.0 per night
• A facilities fee includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

No cribs (infant beds) available

Car required

LGBTQIA+ friendly

Property follows a brand or regulatory agency’s sanitization guidelines Clean Promise (IHG)

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

• The hotel pool is seasonal and will be open and available for guests to enjoy from 1 June to 31 October.

Know Before You Go

• The seasonal pool will be open from June to October.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Update 23 May 2025 2.27pm AEST: The hotel pool is seasonal and will be open and available for guests to enjoy from 1 June to 31 October.

Update 16 July 4.55pm AEST: Room added

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.