Hulbert House

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Valid for travel until 31 May 2027 (bookings must be made before 1 May 2027).

Child Policy: Guests under 12 are not permitted and cannot be accommodated.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

Bathhouse Spa Queenstown Upgrade Inclusions & Fine Print (select packages only)

• Includes: 60-minute access to The Bathhouse Spa Queenstown with access to: 34° hot pool, ambient pool, 12° cold plunge, Finnish sauna with fireplace, scented steam room, two infrared saunas, two refreshment and tea lounges, premium change amenities, use of Dyson hair appliances
• Valid for two adults (18+)
• The Bathhouse Spa Queenstown, 35 Brecon Street, Queenstown 9300, New Zealand
• Available: Every day, open 8am–10.30pm
• Any additional personal expenses must be paid directly to vendor on the day of visit
• Individual results may vary
• Please note bookings are strictly limited and cannot be guaranteed. Please book early to avoid disappointment
• All guests must be 18+
• Late arrival may shorten activity time
• This offer is not valid with any other offers, special membership discounts or promotions
• Some treatments may be performed concurrently
• Set treatment inclusions apply. No replacements/substitutions for other treatments are permitted

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.