This lounge pass is non-cancellable and non-refundable. Your pass remains valid for 12 months from 48 hours before your booking date and can be redeemed at any available lounge within the LoungeKey network.

• Plaza Premium Lounge (US Departures): Airside - Level 3, near Gate E88. The lounge is not accessible to passengers departing on international or Canadian domestic flights.
• Plaza Premium Lounge (Domestic Departures): Airside - Domestic Departures, Level 3, Pier C, near Gate C29. The lounge is not accessible to passengers departing on international or US Transborder flights.
• SkyTeam Lounge (International Departures): Airside - International Departures. After Security Checks, the lounge is located on the left, near Gate 53. The lounge is not accessible to passengers departing on Canadian domestic or US Transborder flights.
• Plaza Premium Lounge (International Departures) : Airside - International Departures, Level 4, Pier D. The lounge is located opposite the Food Court and Duty Free Shopping Zone, between Gates D67 and D68. The lounge is not accessible to passengers departing on Canadian domestic or US Transborder flights.
• Plaza Premium Lounge (Domestic Departures) : Airside - Domestic Departures. Level 3, near Gate B15. The lounge is not accessible to passengers departing on International or US Transborder flights.

• Plaza Premium Lounge (US Departures): Monday: 04:45 - 21:00 Tuesday: 04:45 - 21:00 Wednesday: 04:45 - 21:00 Thursday: 04:45 - 21:00 Friday: 04:45 - 22:00 Saturday: 04:45 - 22:00 Sunday: 04:45 - 22:00

• Plaza Premium Lounge (Domestic Departures): 06:45 - 20:30 daily

• SkyTeam Lounge (International Departures): 24 hours daily

• Plaza Premium Lounge (International Departures) : 06:30 - 01:00 daily

• Plaza Premium Lounge (Domestic Departures) : 05:00 - 22:00 daily

Cancellation is not allowed, but the pass can be used within 12 months.

• Traveller name must match details on your boarding pass, a valid same-day boarding pass is required for entry.
• Lounge access is subject to availability and entry may be refused if the lounge has reached capacity.
• Individual lounge rules, opening hours and guest policies apply. Some premium food, beverages or additional services may incur charges payable directly to the lounge.
• Participating lounges and available facilities may change without notice.
• Plaza Premium Lounge (US Departures): Maximum 2 hour stay - Children under 2 years are admitted free.
• Plaza Premium Lounge (Domestic Departures): Maximum 2 hour stay - Children under 2 years are admitted free.
• SkyTeam Lounge (International Departures): Maximum 3 hour stay - Children under 2 years are admitted free - Children under 19 years must be accompanied by an adult - Complimentary noodle bar available - Dress code applicable (shoes and shirts are required for entry). Shoes must be worn inside the lounge at all times.
• Plaza Premium Lounge (International Departures) : Maximum 2 hour stay - Children under 2 years are admitted free.
• Plaza Premium Lounge (Domestic Departures) : Maximum 2 hour stay - Children under 2 years are admitted free.