How to redeem

• Present your mobile voucher

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

• Closed on:

• Monday (January 1 to May 3, 2026)

• December 25 (Christmas Day))

• January 18 to 22, 2027 (Annual Maintenance)

• Holiday hours:

• April 3 (Good Friday): 09:30 to 17:00

• April 6 (Easter Monday): 09:30 to 17:00

• May 18 (Victoria Day): 09:30 to 17:00

• July 1 (Canada Day): 09:30 to 17:00

• August 3 (Civic Holiday): 09:30 to 17:00

• September 7 (Labour Day): 09:30 to 17:00

• September 30 (National Day for Truth and Reconciliation): 12:00 to 17:00

• October 12 (Thanksgiving Monday): 09:30 to 17:00

• November 11 (Remembrance Day): 12:00 to 17:00

• December 21 (Winter Break): 09:30 to 17:00

• December 24 (Christmas Eve): 09:30 to 14:00

• December 26 (Boxing Day): 09:30 to 17:00

• December 28 (Winter Break): 09:30 to 17:00

• January 1, 2027 (New Year’s Day): 12:00 to 17:00

• Opening hours and closure dates may change. Kindly check the latest information before your visit

1 Jan~4 May | Tue,Wed,Fri,Sat,Sun 09:30 - 17:00 Thu 09:30 - 20:00

4 May~14 Sep | Mon,Tue,Wed,Fri,Sat,Sun 09:30 - 17:00

5 May~14 Sep | Thu 09:30 - 20:00

Eligibility

• Free for children aged 0-11
• Children aged 0-11 must be accompanied by a paying adult
• This activity has no age limit

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Additional information

• Flash photography, tripods, and selfie sticks are not permitted inside the venue

• Bags may be searched upon entering or leaving the venue

• Bags larger than 30×40×12 cm, backpacks, luggage, and umbrellas must be checked in the cloakroom. The cloakroom is free of charge

• The venue has an underground parking garage for an hourly or daily fee

• Guests may enjoy free admission every Thursday from 17:00 to 20:00. Complimentary tickets are available for collection at the box office

• Guests may be asked to present a valid photo ID or proof of age for verification upon entry

• Re-entry to the venue is permitted. Show your ticket/wristband/stamp upon re-entry at the entrance

• Outside food and drinks are not allowed inside the venue

• Dangerous materials and items such as bottles, firecrackers, lasers, and other things that may disturb or inconvenience other attendees are prohibited inside the venue

• Pets are not allowed inside the venue, with the exception of service animals with valid identification

• Participants who appear intoxicated may be refused entry or service. In this case, no refunds will be given

• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member

• This activity is stroller and wheelchair-accessible

Address

• National Gallery of Canada
• 380 Sussex Dr, Ottawa, ON K1N 9N4, Canada
• How to get there: By bus: Take Bus 9 to Sussex / Bruyere stop, and walk for 1 minutes
• Please refer to the map for assistance