Confirmation

• You’ll get confirmation within minutes. If you don’t see any confirmation, reach out to our customer support.

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

Eligibility

• Participants must be aged 4+ to participate in this activity

• Participants must be aged under 75 to take part in this activity

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Additional information

Other Reminders

• Please note that the tour departure time may differ depending on the selected date. You can find the exact time on the ‘Enter Information’ page after clicking ‘Book Now’. We apologize for any inconvenience this may cause.
• Insurance excludes coverage for guests with breathing difficulties, people aged 75 and above, and children aged 0-3 years
• We can accommodate dietary restrictions, including vegetarian, vegan, and gluten-free options
• On the rare occasion that we should be required to cancel a tour, we will inform you in advance and offer a different tour date, an alternative tour or provide a full refund
• Wildlife sightings cannot be guaranteed
• The National Park fee is collected on site and supports the maintenance and conservation of natural tourist areas.
• The National Park fee is collected on site and supports the maintenance and conservation of natural tourist areas. Prohibitions & Limitations
• The activity is not recommended: high blood pressure / heart disease / other serious medical conditions / pregnant women Accessibility
• This activity is not stroller and wheelchair-accessible