Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 3 days before your chosen date, onwards - Non-refundable

• Up to 7 days after purchase (and at least 3 days before your chosen date) - 100% Changes to Booking

• Amendments are available but must be made at least 72 hours’ prior to your booking. Otherwise 50% of the total cost will be charged, calculated on the basis of the guest numbers that you specified in your booking

Cancellations

• Cancellations are available but must be made at least 72 hours’ prior to your booking. Otherwise 50% of the total cost will be charged, calculated on the basis of the guest numbers that you specified in your booking
• Providing 48 hours’ notice or less will result in a 100% cancellation fee
• No shows on the day, will be charged at 100% of the booking and forfeit the right to be rescheduled

Every day

Availability:

• Available every day: 10.30am–3pm
• Not valid: Christmas Eve, Christmas Day and New Year’s Day
• Bookings are essential and subject to availability at time of booking. Bookings are closed off six hours before the start time
• Booking valid to 31 March 2025

Important:

• As alcohol is served, all guests must be 18+
• Minimum two adults per booking. Maximum number per booking is two adults
• Your dietary preference cannot be guaranteed as available. All dietary requirements must be provided five business days prior to the booking date
• Menu subject to change based on availability
• Jacob’s Creek is a cashless venue. All purchases made at Jacob’s Creek will be via card payment
• As alcohol is served all guests must be 18+. Jacob’s Creek reserves the right to request suitable identification to prove this, such as a current photographic drivers licence, a current passport, a current Proof of Age card or a current Keypass identification card

Terms & Conditions:

• If you arrive late to your allocated booking time, please be aware that your tasting experience will be shortened. Please call ahead on (08) 8521 3000 to advise if you are running late
• If you notify Jacob’s Creek prior to your booking for a tasting flight that you are unable to attend, a full refund will be issued
• Tasting flight fees are non-refundable if you do not attend your booking
• Any excess amount must be paid to Jacob’s Creek directly

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website
• The venue you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit

Jacob’s Creek

Jacob’s Creek is one of Australia’s largest wine brands, with over 160 years of winemaking expertise. Founded in 1847 along the banks of Jacob’s Creek, Johann Gramp planted his first vineyard to create great tasting wines that reflect the true character of the grapes and the land. Today, Jacob’s Creek continues this vision with their vast range of premium red, white and sparkling wines as one of Australia’s best wine producers.

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