• Please ensure to include the T-shirt sizes for all guests travelling in the additional comments field prior to payment
  • Please call Ocean Rafting 48 hours prior to departure date on (07) 4946 6848 to reconfirm booking and pick-up time
  • For bookings within 24 hours of departure date, please call (07) 4946 6848

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 1 day before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 1 day before your chosen date) - 100%

Cancellations:

• Your booking includes a 5% non-refundable booking fee for all cancellations
• Cancellations made within 24 hours of departure date, late arrivals and no-shows: 100% cancellation fees apply
• Please Note: On occasion, in the interest of guest safety, you may have to cancel tours due to unfavourable weather conditions. In this unlikely event, you will be offered travel on another suitable day or issued a refund, minus 5% booking fee

Changes to Booking:

24 hours notice is required to change a booking you have made

• Swimmers
  • A beach bag with a towel, hat and shoes
  • A jacket during winter to protect you from wind and for warmth after snorkelling
  • Cameras in a waterproof case or Tupperware
  • Cash for water, soft drinks, fruit juices and chocolates for sale on board

Every day

Availability:

• Available every day: Pick-up from 9.30am; returns at 4pm (approximately)
• Not valid: 25 December 2023
• Surcharges apply for bookings on Queensland Public Holidays from AUD$20 per adult and AUD$10 per child, payable directly to Ocean Rafting
• Bookings valid to 31 March 2024
• Pick-Up/Drop-Off Point: Courtesy bus transfers from Daydream Island Resort to Daydream Island Marina only
• Departure Point: Daydream Island Marina
• Late arrivals and no-shows voids offer

Important:

• Boats are suitable for most ages from 6 months upwards (weather permitting). If you are concerned about the weather conditions for the date that you are travelling, or wish to speak to Ocean Rafting about young passengers travelling, please call on (07) 4946 6848
• The Southern Lights tour visits one snorkelling location for approximately 1–1.5 hours
• Ocean Rafting has a no BYO alcohol policy. However, you are able to bring along soft drinks and bottled water for your day
• Drinks are not included in this experience
• Ensure to include the T-shirt sizes for all guests travelling in the additional comments field prior to payment

Terms & Conditions:

• Itineraries are subject to change without notice depending on tide and weather conditions. The above information has been provided as a guideline only
• Tours are weather dependent and may be cancelled at the discretion of Ocean Rafting for passenger and crew safety. If your tour is cancelled due to unsuitable weather, Ocean Rafting will contact you to advise the next suitable date
• Late arrivals and no-shows voids offer

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Ocean Rafting

Multi-award-winning sea adventurers, Ocean Rafting, create and operate thrilling tours to showcase the best and most untouched parts of the Whitsunday Islands. Explore an array of beautiful islands aboard one of the company’s eight signature boats led by trained and passionate professionals.

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