• After you have made your booking request, a confirmation email will be automatically sent to your nominated email address. Please note this is NOT a final confirmation, as your desired date may not be available
• Please note: Airlie Adventure Tours will be in contact within 1–3 business days to confirm your booking and arrange a time with you directly

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

• Swimwear and towel
• Comfortable shoes (paths can be uneven or slippery)
• Water bottle
• Sun protection

Monday to Saturday

Availability:

• Available: Monday – Saturday: 11am or 2pm
• Meeting point: Lagoon Car Park, behind The Deck Café, 277 Shute Harbour Road, Airlie Beach, Queensland 4802, Australia
• Please ensure you are at your pick-up location no later than the scheduled departure time. Late arrivals and no-shows voids offer

Important:

• Exclusions: Additional meals and drinks
• Any additional personal expenses must be paid directly to vendor(s)
• Please allow up to three hours for this experience, including travel time
• Children must be aged 2+ to participate in this experience. Children under 1 may attend free of charge – please advise at the time of booking. All children under 18 must be accompanied and supervised by a paying parent/adult guardian (18+)

Terms & Conditions:

• Itinerary is subject to change depending on availability, weather and road conditions
• Minimum numbers apply for tour to proceed. If a tour fails to satisfy minimum numbers, the trip may be cancelled or rescheduled
• Tour itineraries, routes and stops may change or be cancelled due to unforeseen circumstances, including but not limited to weather conditions, road hazards or mechanical issues
• Airlie Adventure Tours are not liable for cancellations or delays caused by events outside our control, such as natural disasters, pandemics, strikes, or government-imposed restrictions. In these cases, Airlie Adventure Tours will offer a full refund or rescheduling options where possible
• Airlie Adventure Tours makes every effort to provide tours as described on the website or promotional materials. However, Airlie Adventure Tours reserves the right to modify the itinerary or cancel the tour due to unforeseen circumstances, such as weather, safety concerns, or operational issues. If significant changes are made, you will be notified in advance
• Some tours may require a minimum number of participants to operate. If the minimum number is not met, Airlie Adventure Tours reserves the right to cancel the tour. In such cases, you will be offered the option to reschedule or receive a full refund
• You must be in good health and physically capable of participating in the chosen tour. If you have any medical conditions or concerns, please inform Airlie Adventure Tours before booking. Airlie Adventure Tours reserves the right to refuse participation if your health or safety is at risk
• Airlie Adventure Tours expects all customers to behave responsibly and respectfully during the tour. Airlie Adventure Tours reserves the right to remove any customer from the tour if their behaviour is disruptive, unsafe, or harmful to other participants or the environment. No refund will be given in such cases
• Customers are responsible for their personal belongings. Airlie Adventure Tours is not liable for any loss, theft, or damage to personal items during the tour
• While Airlie Adventure Tours takes all reasonable precautions to ensure your safety, Airlie Adventure Tours is not liable for any injury, loss, damage, or accident that occurs during the tour, except where the negligence or wilful misconduct of Airlie Adventure Tours directly causes such injury or damage
• Airlie Adventure Tours is not responsible for failure to fulfil any part of this Agreement due to circumstances beyond its control, including but not limited to natural disasters, pandemics, strikes, government restrictions, or other unforeseen events
• Airlie Adventure Tours strongly recommend that all customers have adequate travel insurance to cover unforeseen events such as cancellations, medical emergencies, personal accidents, or lost baggage. We do not provide travel insurance

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important: We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Airlie Adventure Tours

Airlie Adventure Tours is a Queensland-based eco-certified operator running day tours and wildlife experiences from the Whitsundays region. The company specialises in small-group mainland adventures with a low-impact, nature-first approach.

Website