Confirmation

• You’ll get confirmation within minutes. If you don’t see any confirmation, reach out to our customer support.

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

Eligibility

• Child ticket age between 4-11 years.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Additional information

Other Reminders

• On the rare occasion that we should be required to cancel a tour, we will inform you in advance and offer a different tour date, an alternative tour or provide a full refund.
• Guests who are pregnant or have high blood pressure, heart disease and bone diseases are not recommended to join the tour Prohibitions & Limitations
• The activity is not recommended: high blood pressure / epilepsy / heart disease / asthma / other serious medical conditions / pregnant women / PWDs (persons with disabilities) Accessibility
• This activity is not stroller and wheelchair-accessible