Voucher type

• Present your mobile voucher

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

12hr Duration

Please select a tour date

Join in group

Eligibility

• Children aged 0-14 must be accompanied by a paying adult

• This activity requires a minimum of 4 participant(s). If the minimum is not met, you can book an alternative date or request a full refund

• Group size: 4-10 participant(s)

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• Discover Wai-O-Tapu’s vibrant geothermal features, including colorful hot springs and bubbling pools

• Marvel at the stunning pool and its strikingly unique, vibrant colors

• Wander through bubbling mud pools and surreal geothermal landscapes at Wai-O-Tapu

• Unwind in Polynesian Spa’s soothing hot springs with mineral-rich, rejuvenating waters

• Enjoy serene lake views while relaxing in tranquil thermal mineral pools

• Experience personalized service and attention in a small, intimate group setting

• [Departure] 05:30 - 06:00, pick up. If you haven't yet booked your accommodation, please select the Sky City Hotel and update it later if needed. If your hotel isn't listed, please choose the nearest hotel and kindly meet us there..See additional details for pick-up This is a shared transfer and pick up could be early or late Enter your hotel name and address at the checkout page The operator will re-confirm your pick-up time in advance Please arrive at the location 10 mins before the departure time

• [Transportation] By bus

• [Attraction/experience] 4 hour(s), Self-guided, Waiotapu Thermal Wonderland, Lake Rotorua, Polynesian Spa

• [Return] 18:00 - 18:30, Shuttle included

• Day {num}

Additional information

• Although not mandatory, it is recommended that you purchase accident and/or travel insurance before participating in this activity
• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip
• If you haven’t yet booked your accommodation, please select the Sky City Hotel and update it later if needed. If your hotel isn’t listed, please choose the nearest hotel and kindly meet us there. Pick-ups start up to 20 minutes before departure. Please be ready and waiting outside by this time for a smooth start. Our guides make multiple stops and may arrive within a 10-minute window. Please arrive at your pickup point 5-10 minutes before your scheduled pickup time as we can’t wait for late guests. As the hotel pickups operate from downtown CBD, guests located near the airport or South Auckland can be picked up from The Sebel, Auckland Manukau at 16 Lakewood Court, Manukau City Centre, Auckland 2104
• A medium level of fitness is required for this activity, as you will be walking around the geothermal and cultural parks
• Children must be accompanied by an adult
• Adult swimwear can be hired or purchased at the Spa Essentials Shop
• Please consult your medical practitioner if you are pregnant or in the case of heart conditions, other serious medical conditions, or allergy to sulfur
• Additional charges may apply for customers who are late by more than 10 minutes beyond the scheduled pick-up time
• The operator bears no responsibility for delays or missed appointments due to circumstances beyond our control, such as traffic or adverse weather conditions
• The operator reserves the right to deny service to individuals for reasons including, but not limited to, intoxication or disruptive behavior
• The operator retains the right to terminate shuttle service at any time for violation of these terms and conditions or safety concerns
• Changes to the booking, like extra stops or destination changes, must be communicated to the operator beforehand and may result in extra fees
• Price includes up to 2 pieces of standard luggage per person. Extra luggage will be charged at NZD 4.00 per piece Prohibitions & Limitations
• The activity is not recommended: other serious medical conditions / PWDs (persons with disabilities)
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given What to bring
• Sunscreen / Sunglasses / Swimwear / Towel / Water bottle What to wear
• Please dress accordingly depending on the day’s weather conditions Accessibility
• This activity is not wheelchair-accessible
• Please refer to the venue’s official website for more information about PWD accessibility

Hotel pick up