• Bookings are essential at least 24 hours in advance.
• After you have made your booking request, a confirmation email will be automatically sent to your nominated email address. Please note this is NOT a confirmation – bookings are not confirmed until you have been contacted by ICS Travel to finalise booking
• Please advise of your Phuket accommodation location at the time of booking
• Please note: ICS Travel will be in contact within 1–3 business days to confirm your booking and arrange a time with you directly

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 2 days before your chosen date - 100%
• Up to 7 days after purchase - 100%
• Cancellations made more than 48 hours before departure date: no cancellation fees apply
• Cancellations within 48 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

48 hours’ notice is required to change a booking you have made

On request

Availability:

• Available every day on request: Tours held at 8am–2pm or 1pm–7pm
• Pick-Up Points: Roundtrip transfers from all Phuket area accommodation is included in your tour – please advise at the time of booking
• Please note you must arrive at your pickup location at least 10 minutes prior to your allocated pickup time. Late arrivals and no-shows voids offer
• Bookings valid for the date and validity as selected upon purchase

Important:

• Please allow up to six hours total for this experience, including travel time. Old Town Tour run time is approximately five hours
• Food and drinks not mentioned are not included in this tour. Any additional personal expenses must be paid directly to the vendors
• Children must be under the supervision of a parent or adult guardian at all times. Children under 4 may attend free of charge – please advise at time of booking

Terms & Conditions:

• Itinerary is subject to change depending on availability, weather and road conditions
• ICS cannot be held accountable for any tour cancellations or changes caused by weather conditions, road hazards, vehicle malfunctions, or other unexpected circumstances that may impede the scheduled tour. ICS retains the right to cancel or alter any trip due to uncontrollable factors, including but not limited to weather conditions, mechanical issues, as well as limited or unavailable parking on-site
• This tour requires a minimum booking of two guests to run
• Maximum six people per tour

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

ICS Thailand

ICS Thailand is a trusted local travel operator offering curated, small-group tours and private experiences across Thailand. With a focus on cultural authenticity, comfort and expert guiding, ICS Thailand connects travellers with the country’s rich heritage, vibrant landscapes and culinary traditions. Whether it’s a temple tour, cooking class or nature-based adventure, ICS Thailand ensures a seamless and insightful journey from start to finish.

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