Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 1 day before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 1 day before your chosen date) - 100%
• Cancellations made more than 24 hours before departure date: no cancellation fees apply
• Cancellations within 24 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to booking

• 24 hours’ notice is required to change a booking you have made

• Any essential medication
• Sunglasses and sunscreen
• Camera
• Warm clothing layers
• Sensible footwear is essential
• Bottle of water
• A daypack
• Snacks

Every day

Availability:

• Available every day: 9am
• Pick-Up/Departure Points: Pick-Up from various central Queenstown accomodation (must be booked in advance), flights depart Queenstown Airport
• Check in is required at Queenstown Airport in the main terminal 30 minutes prior to departure

Important:

• Please call 0800 676 264 one hour before your scheduled flight for a weather check
• Complimentary pick-ups start 50 minutes prior to departure
• There is no free parking at Queenstown Airport. Terminal Parking A is the closest parking to check-in and costs a maximum of NZ$20 for the day. For the closest free on-street parking please head to Douglas Street or McBride Street
• Food and drinks are not included in this experience. Any amount must be paid directly to the vendors
• The flight portion of the experience is two hours, the alpine walk is 30 minutes and the boat tour is one hour, please note all times are approximate
• Please allow approximately eight hours for this experience. This does not include self-driving or our complimentary airport transfers

Terms and Conditions:

• Children under 4 years old are not permitted
• Passengers over 140kgs must notify Glenorchy Air prior to departure. Should your actual weight at the time of check-in exceed 15kg over your declared weight your booking may need to be rescheduled due to weight and balance limits
• Flights are subject to minimum numbers. Should minimum numbers not be met, Glenorchy Air will contact you to reschedule or to organise a refund
• Flights are weather dependent. Should a flight be cancelled due to adverse weather conditions, it may be rescheduled depending on the passenger’s schedule and flight availability. If you cannot reschedule, passengers will receive a 100% refund

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to/venue you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Glenorchy Air

Glenorchy Air, a family-owned scenic flight company since 1992, offers top-rated tours and activities in Queenstown. Located at Queenstown Airport, they provide diverse options to match your schedule and adventure preference, ensuring a memorable experience with stunning views of the Remarkables Mountain Range.

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