• Booking requests are essential at least 7 days in advance
• After you have made your booking request, you will automatically receive confirmation of your requested date to your nominated email address. Please note this is not your ticket.
• Luxury Escapes will email your official ticket (if available) to your email address within five business days of purchase. This official ticket will be required to redeem your experience

Availability:

• Dreamworld: Monday – Thursday: 10.30am–4pm; Friday: 10.30am–5pm; Saturday & Sunday: 10am–5pm
• WhiteWater World Opening Hours: Every day in season: 10am–5pm. WhiteWater World is open during the warmer months. Reopens September school holiday
• Skypoint: Every day: 7.30am–9pm
• Note: Open hours are seasonal and are subject to change. Find out more about Dreamworld and WhiteWater World opening hours here.
• Bookings valid to 31 March 2025

Entry Ticket Use:

• One-day tickets are valid for one calendar day entry to Dreamworld, WhiteWater World or Skypoint Observation Deck ONLY – please make your selection carefully
• Two and Three Attractions Entry Tickets: This package allows for one day entry at each selected attraction. It is not valid for multiple day entry to one attraction. Each ticket can only be redeemed once and on one day. Your multi-attraction ticket package is activated from the first day of entry. All tickets from a Multi-attraction entry ticket packages must be used within a seven day period from your first visit. Refunds do not apply for unredeemed entry tickets
• Please note SkyPoint Observation Deck may from time to time shift to an 18+ venue

Cancellations:

• Tickets are nonrefundable and nontransferable

Changes to Booking:

• Tickets are valid for use for 12 months from purchase date. WhiteWater World entry is seasonal and tickets may only be redeemed in-season; please plan accordingly
• All tickets from a Multi-attraction entry ticket packages must be used within a seven day period from your first visit

Important:

• Exclusions: Meals, drinks, additional entry days, merchandise, attraction surcharges not included in entry price and hotel transfers
• No food or beverages may be brought into the Dreamworld or SkyPoint premises. No alcohol, glassware or commercially prepared food or beverages may be brought into WhiteWater World
• No eskies or coolers are permitted into the Dreamworld or SkyPoint premises
• No alcohol or drugs of any type shall be bought onto the premises and you may be refused entry or evicted if we reasonably believe that you are adversely affected by drugs or alcohol
• No glassware or sharp objects may be bought on to the premises
• Rider minimum heights are measured with bare feet
  • Please see Dreamworld Ride restrictions here
  • Please see WhiteWater World restrictions here
• Guests with medical conditions or disabilities are encouraged to review Accessibility Information
• Any video or photographic devices such as go-pros, digital cameras, mobile phones etc are not permitted on WhiteWater World Slides. Exceptions may apply for approved media filming

Terms & Conditions:

• Please see full Terms & Conditions here
• Child policy: Child rate applies for children aged 3–13. Children aged 2 and under are considered to be infants and are free of charge but are still required to be listed when booking. Children under 18 must be accompanied by a paying adult/guardian aged 18+
• All maintenance dates and opening hours are tentative only and subject to change, particularly during inclement weather
• Physical restrictions (including height, weight and age) may apply on some rides and attractions for safety or operational reasons. Please refer to displayed signage, website or Guest Services for specific details
• Riders must be in good health and free from any potentially adverse medical conditions. You should seek medical advice if uncertain
• Guests with pre-existing medical conditions, injuries or disabilities should refer to displayed signage or our website for specific details and present to Park Health before attending any of our rides, slides and attractions to determine specific ride suitability
• Further specific restrictions may be displayed throughout the park via signage announcements and or staff communication, you must obey these
• Partial refunds do not apply if entry to attractions or activities were possible but guests choose not to proceed, did not redeem during the validity phase, or were ineligible due to failure to meet minimum requirements

Please Note:

• Prices are subject to change without notice
• Maximum one ticket redeemable per person. Tickets for this offer are limited and subject to availability
• Late arrivals and no-shows voids offer. Please ensure you arrive to your purchased event on time

Important:

• The venues you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Ardent Leisure

Ardent Leisure is one of Australia’s most successful owners and operators of theme parks and attractions, including Dreamworld, WhiteWater World, and Skypoint in the Gold Coast.