Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

• Something warm - it can get cold at the penguins, even during the summer. It is recommended you bring a jacket to wear down there
• Bathers and towel (optional) - there will be a chance to swim at Cowes if you wish. Please ensure you bring bathers, towel and a change of clothes
• Extra purchase money (optional)

Every day

Availability:

• Winter Season: Available (April to October): Every day: Departs from 3.30pm
• Summer Season: Available (November to March): Every day: Departs from 1.30pm
• Pick-up/Drop-off Point: Phillip Island accommodation. Please specify at the time of booking
• Please ensure you are at your pick-up location no later than the scheduled departure time. Late arrivals and no-shows voids offer

Important:

• Exclusions: Additional drinks and food
• Any additional personal expenses must be paid directly to vendor(s)
• Any special dietary needs and other special requirements of travel must be made known to Local Way Tours in writing, no less than 24 hours prior to the date of travel
• Set menu restrictions apply. Any additional personal expenses must be paid directly to the vendor(s)
• Tasting menu items are subject to change. All images and descriptions have been provided as an example only
• Most accessibility needs are able to be catered for, however unfortunately the midi-coach is not wheelchair accessible
• Eating or drinking on the coach is not permitted
• Please allow six hours for the duration of this tour. You will be transferred back to to your accommodation after the penguins experience
• Children under 2 may attend free of charge but will not be guaranteed their own seat – please advise at the time of booking

Terms & Conditions:

• Must be aged 18+ to consume alcohol and provide valid ID upon request. Under 18s must be accompanied by an adult and an alternative soft drink will be provided
• Children under 2 may attend free of charge but will not be guaranteed their own seat – please advise at the time of booking
• Minimum numbers apply for tour to proceed. If a tour fails to satisfy minimum numbers, the trip may be cancelled or rescheduled
• Itinerary is subject to change depending on availability, weather and road conditions
• Tour itineraries, routes and stops may change or be cancelled due to unforeseen circumstances, including but not limited to weather conditions, road hazards or mechanical issues

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Local Way

Local Way offers an authentically immersive travel experience through small-group tours led by five-star-rated, handpicked guides. Explore the best of Phillip Island, Mornington Peninsula and more as their expert team reveals the hidden gems and iconic spots that make these locations special. Experience the unique charm and beauty of Melbourne’s surroundings, the Local Way!

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