Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 7 days before your chosen date - 100%
• Up to 7 days after purchase - 100%
• Cancellations made more than 7 days prior to departure date: full refund applies, less any unrecoverable costs
• Cancellations made between 48 hours and 7 days prior to departure date: a credit voucher will be issued, valid for redemption within three years of date of purchase
• Cancellations made within 48 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

7 days’ notice is required to change a booking you have made

• Refillable water bottle
• Hat, sunscreen and sunglasses
• Snow gear, including beanie and gloves
• Warm clothing and raincoat (weather dependant)
• Comfortable walking shoes with tread
• Small day bag
• Camera
• Cash or credit card for meals, equipment and clothing hire

Every day

Availability:

• Available every day: Departs 8am; returns 6pm (approximately). Please note this experience is snow-dependent
• Bookings available FROM 10 June 2024 – 8 September 2024
• Departure Point: Old Melbourne Gaol, 377 Russell St, Melbourne VIC 3000
• Pick-Up/Drop-Off Points: Return transfers are available from selected Melbourne locations. Please see pick-up points and departure times below:
  • 7.25am: The Savoy Hotel – 630 Little Collins St, Melbourne
  • 7.35am: Immigration Museum – 400 Flinders St, Melbourne
  • 7.40am: The Scots’ Church – 77 Russell St, Melbourne
  • 7.50am: Pegasus Apart Hotel – 206 A’Beckett St, Melbourne
  • 8am: Old Melbourne Gaol – 377 Russell St, Melbourne
  • 8.30am**:** Ringwood Train Station – 130 Maroondah Hwy, Ringwood (meet outside Maroondah Hwy Pedestrian Exit)
  • 8.45am: Lilydale Train Station – 111–113 Main St, Lilydale (meet outside Professionals Lilydale)
• Make sure to choose the pick-up location that is nearest to you and arrive 15 minutes before the scheduled departure time. Late arrivals and no-shows voids offer
• Please ensure you are at your pick-up location no later than the scheduled departure time. Late arrivals and no-shows voids offer

Important:

• All reservations must be confirmed within 48 hours of departure via email to info@autopiatours.com.au.
• Exclusions: Food, drinks and snow equipment hire
• Any additional personal expenses must be paid directly to vendor(s)
• Snow equipment and clothing hire can be arranged on arrival at Lake Mountain Alpine Resort, payable directly. Staff will be on hand to assist. All additional activities and clothing hire are at the guest’s own expense and not included in the tour price
• The Village Toboggan Run & Mini Toboggan Run require a ticket to enter for the day, payable directly to Lake Mountain Alpine Resort. Tickets provide access to the two toboggan runs, along with the use of the magic carpets
• Guests should bring warm clothing – preferably a good base layer (such as thermals) and layer warm comfortable clothing. As the weather conditions are always changing and you want to remove clothing easily. In addition, you should suggest bringing gloves and a beanie or you can buy them on the mountain. Avoid dressing your children in gumboots as they do not have insulation
• A low level of fitness is required to complete the walks on this tour itinerary. Conditions can be wet and slippery so it is highly recommended to wear shoes with tread
• This is a shared tour, meaning you will likely share your ride with other guests
• Infants aged 0 to 4 are not permitted to travel on adult laps and must be safely restrained within a child protective seat. Infant protective seats are free of charge and must be requested at the time of booking
• Please note, this experience is snow-dependent
• Please allow up to 10 hours for this experience, including travel time

Terms & Conditions:

• Itinerary and site access are subject to change. The description has been provided as a guide only and may vary according to the conditions of the day
• Minimum numbers apply for tour to proceed. If a tour fails to satisfy minimum numbers, the trip may be cancelled or rescheduled
• Tour itineraries, routes and stops may change or be cancelled due to unforeseen circumstances, including but not limited to extreme weather conditions, road hazards or mechanical issues
• In the event of rain or inclement weather, your travel experience will still go ahead, unless contacted by the provider. This tour would only be cancelled in extreme weather conditions, whereby it’s not safe to travel

What to Bring:

• Refillable water bottle
• Hat, sunscreen and sunglasses
• Snow gear, including beanie and gloves
• Warm clothing and raincoat (weather dependant)
• Comfortable walking shoes with tread
• Small day bag
• Camera
• Cash or credit card for meals, equipment and clothing hire

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Autopia Tours

Autopia Tours, a pioneering force in small group touring, redefines travel by fostering genuine connections and authentic experiences. As a global leader, they craft inspiring Australian adventures, challenging conventional tourism norms. Their commitment to responsible and ethical travel is embedded in their ethos, as they advocate for a more immersive, less checkbox-oriented journey.

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