• Passengers are required to advise their accurate weight upon booking

• Wear weather-appropriate clothing
• Closed-toe shoes suitable for walking

Every day

Availability:

• Available every day: Departures at 9am, 12pm, 2pm. Total duration approximately 2.5 hours
• Departure Point: Lakefront Drive, Rotorua City Lakefront, Rotorua 3010, New Zealand
• Please arrive at your departure location prior to departure time. Late arrivals and no-shows void offer

Important:

• Exclusions: Hotel transfers, food and drinks
• A full safety briefing as well as safety equipment will be provided at the Volcanic Air Base
• All passengers will be required to be weighed on the day of flight to ensure proper weight distribution in the aircraft
• Please allow up to 2.5 hours total for this experience, including travel, disembarking, boarding and self-guided hike time
• Only small backpacks are permitted onboard

Terms & Conditions:

• Subject to conditions, children under 2 may travel free of charge when seated on a parent’s/guardian’s lap. Any children under 2 must be listed when booking and their weight advised
• Tour duration, flight times and inclusions may vary due to weather conditions, volcanic activity and passenger loadings. Excursion landings are undertaken at your own risk and such landings are at your pilot’s sole discretion
• Reservations are held only when weights are received and full passenger details provided
• Any deviation from the declared weights within reason may incur a surcharge or result in your flight being rescheduled
• If an individual’s weight exceeds 110kg a surcharge may apply. Any passenger exceeding 135kg will be required to purchase two adult fares
• Excursion landings are undertaken at your own risk and such landings are at your pilot’s sole discretion
• Tours operate daily subject to weather conditions
• Refer to full T&Cs page here - https://www.volcanicair.co.nz/home/about-us/terms-conditions/

Cancellations:

• Cancellations made between 30 days and 7 days before departure date: 25% cancellation fees apply
• Cancellations made between 7 days and 48 hours before departure date: 75% cancellation fees apply
• Cancellations within 48 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking:

• 30 days’ notice is required to request changes to a booking you have made. Changes are subject to availability

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Volcanic Air

Volcanic Air, based on Lake Rotorua, has offered premier scenic flights since 1992. Operating helicopters and Rotorua’s only floatplanes, they provide unique access to volcanoes, geothermal reserves, and lakes. Serving over 10,000 customers annually, they combine spectacular scenery with informative commentary, showcasing Rotorua’s diverse landscape and cultural significance.

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