• After you have made your booking request, you will automatically receive confirmation of your requested date (if available) to your nominated email address
• Please note: ICS Travel will be in contact via email within 1-2 business days to confirm your booking and arrange a time with you directly.

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

At the Airport:

• Airport: Suvarnabhumi International Airport Bangkok
• After arriving, make your way through passport control, baggage collection and Customs
• International Arrivals: Proceed to closest exit of the International Arrivals terminal (Exits B & C), exit and head right, follow the sign Meeting Point. Your representative will be waiting in this area holding a welcome sign at the Gate 4 area.
• Domestic Arrivals: After arriving proceed to Baggage claim to collect your luggage, then proceed to Exit A of the domestic arrivals hall to meet your Airport representative holding the Luxury Escapes welcome sign who will be at the Gate 1 Area.
• Your in destination concierge service can be reached via WhatsApp +66 909 737 235

Every day

• Available on request
• Accommodation transfer options: Bangkok City, Pattaya, or Hua Hin hotels, as selected
• Valid for the departure location selected at the time of purchase only — please make your selection carefully
• Bookings valid to 31 December 2024

Important:

• Rates are per car, one way
• Valid for transfers to or from Bangkok Airport (BKK) only
• Ensure you have return transfers by purchasing an arrival and departure transfer
• A three-passenger car can fit three pieces of luggage; a six-passenger car can fit six pieces of luggage
• Infant seats can be pre-booked directly through ICS Travel Group at time of booking for a surcharge of THB 210 per seat each way. Alternatively, guests can bring their own
• Driver will wait for a delay of up to one hour. Delays exceeding one hour will result in the cancellation of your transfer booking and no refunds will be provided
• It is recommended to have your phone available on arrival should your driver need to contact you
• Your in destination concierge representative can be reached via WhatsApp +66 909 737 235
• To finalise your transfers please ensure the reservation request form is completed inclusive of flight information, your transfer cannot be confirmed without this information, this form is emailed to you following your purchase, please keep an eye out for this email from luxuryescapes@icstravelgroup.com

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• Full terms and conditions are located on the terms and conditions page of our website

ICS Thailand

ICS Thailand is a trusted local travel operator offering curated, small-group tours and private experiences across Thailand. With a focus on cultural authenticity, comfort and expert guiding, ICS Thailand connects travellers with the country’s rich heritage, vibrant landscapes and culinary traditions. Whether it’s a temple tour, cooking class or nature-based adventure, ICS Thailand ensures a seamless and insightful journey from start to finish.

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