• Bookings essential via email info@aucklandandbeyond.co.nz quoting your Name, Contact Number, your voucher number/s and Auckland CBD accommodation pick-up information
• Book early to secure your desired date and time
• Please bring a printed copy of your ticket on the day of your booking

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 12 days before your chosen date - 100%
• Up to 7 days after purchase - 100%
• Cancellations made more than 10 days before departure date: no cancellation fees apply
• Cancellations within 10 days of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

• 24 hours’ notice is required to change a booking you have made
• Please contact Auckland & Beyond Tours directly on 0220 474 575 to reschedule or change a booking

Every day

Availability:

• Available every day: Departs 6.30am; returns 1.30pm (approximately)
• Pick-Up/Drop-Off Point: Return transfers available from central Auckland accommodation. Please advise of accommodation location at time of booking
• Please ensure you are at your pick-up location no later than the scheduled departure time. Late arrivals and no-shows voids offer

Important:

• Exclusions: Meals, additional drinks, merchandise, and infant seats are not included
• Please allow up to seven hours for this experience, including travel time
• You will require a printed copy of your ticket on the day of your booking
• Travel insurance is recommended on tours
• Infants aged 0–2 travel free but are required to be listed when booking. Infant seats can be supplied from NZ$50, payable directly to Auckland & Beyond Tours

Terms & Conditions

• Minimum numbers apply for tour to proceed. If a tour fails to satisfy minimum numbers, the trip may be cancelled, rescheduled or alternative options offered
• Auckland & Beyond Tours reserves the right to vary any fares, routes, overnight stops, pricing, inclusions, accommodation operators, departure dates, times and locations without notice
• Tour itineraries, routes and stops may change or be cancelled due to unforeseen circumstances, including but not limited to weather conditions, road hazards or mechanical issues
• Auckland & Beyond Tours reserves the right to substitute other vehicles subject to availability
• Auckland & Beyond Tours shall not be liable for any loss or damage of any kind, including indirect or consequential loss or damage, arising directly or indirectly out of a cancellation or abandonment of, or delay to any trip however caused
• Auckland & Beyond Tours will not be liable for the sickness of, injury to, or death of, any passenger, or the loss of, or damage to, any personal effects, whether caused by Auckland & Beyond Tours’ negligence or otherwise
• Partial refunds do not apply if any tour components were possible but guests choose not to proceed, or were ineligible due to failure to meet requirements

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Auckland & Beyond Tours

Discover the essence of New Zealand with Auckland & Beyond Tours, a trusted family-run company specialising in single- and multi-day tours, shore excursions and private luxury tours. Since 2014, they’ve crafted unforgettable experiences, ensuring personalised service and unparalleled comfort at every turn.

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