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Rooms

Make yourself at home in one of the 57 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Facilities

Take advantage of recreation opportunities including an outdoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Dining

Grab a bite to eat at the hotel’s restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Popular facilities

Rooftop terrace
1 outdoor pools
1 restaurants
1 bars
1 poolside bars

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Trusted by over 1,000,000 travellers in 2025

'Excellent'

10K reviews

4th trip, great prices

3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response

Peter W.

We have just returned from The Haven in…

We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.

Fiona W.

Great service!

I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!

Cate B.

Really appreciate the wonderful service

Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!

Juliana C.

We love Luxury Escapes

Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes

Brady B.

Gemma was so helpful with my enquire…

Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.

Paul P.

Great customer experience

Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.

Jean L.

Dealing with great staff is a bonus and…

Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday’s in the past this is just a hiccup before we book our next trip.

Karen T.

Sarah T was very helpful

Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes

Amal H.

Great deals and five star service

Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.

Vicky C.

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Hotel

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Location

Pestana Churchill Bay

Rua Nossa Senhora da Conceicao 17 Camara de Lobos Madeira Portugal

Distances are displayed to the nearest 0.1 mile and kilometer.

Formosa Beach - 2.1 km / 1.3 mi
CityBubbles - 2.9 km / 1.8 mi
Parque Canino do Jardim da Ajuda - 4.6 km / 2.9 mi
Centro Comercial Forum Madeira - 4.7 km / 2.9 mi
Doca do Cavacas Natural Pools - 4.7 km / 2.9 mi
Cabo Girao - 4.8 km / 3 mi
Ponta Gorda Bathing Complex - 5.8 km / 3.6 mi
Lido Bathing Complex - 7.2 km / 4.5 mi
Estádio do Marítimo - 7.7 km / 4.8 mi
Madeira Congress Center - 8 km / 5 mi
Centro Cultural da Quinta Magnólia - 8.1 km / 5 mi
Madeira Casino - 8.6 km / 5.3 mi
Santa Catarina Park - 8.6 km / 5.3 mi
La Vie Shopping Center - 8.7 km / 5.4 mi
Santa Clara Monastery - 8.8 km / 5.5 mi

The nearest major airport is Cristiano Ronaldo Airport (FNC) - 27.6 km / 17.1 mi

Facilities

Accessibility

Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Conveniences

Elevator

Food and drink

Breakfast available (surcharge)

Guest services

Concierge services
Laundry facilities
Safe-deposit box at front desk
24-hour front desk
Pool umbrellas
Pool sun loungers

Internet

Free WiFi

Surfing/bodyboarding nearby
Bicycle rentals nearby
Sailing nearby
Scuba diving nearby
Water skiing nearby
Windsurfing nearby
Smoke-free property
Number of restaurants - 1
Number of outdoor pools - 1
Number of bars/lounges - 1
Number of poolside bars - 1
Boat tours nearby
Banquet hall
Eco-friendly cleaning products used
Fishing nearby

Outdoors

Rooftop terrace
Terrace

Parking and public transport

Parking (limited spaces)
Self parking (surcharge)

Fine print

Cancellation Policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Check-in

Check-in starts at 3:00 PM

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

* Extra-person charges may apply and vary depending on property policy * Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges * Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed * This property accepts credit cards, debit cards, and cash * This property reserves the right to pre-authorize the guest's credit card prior to arrival. * Long-term renters welcome * This property uses eco-friendly cleaning products * Safety features at this property include a fire extinguisher and a smoke detector * This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room * This property is professionally cleaned

Pets

Pets not allowed
Service animals are allowed

Fees

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Fee for buffet breakfast: approximately EUR 15 per person
Self parking fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go

The property is professionally cleaned.

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