Paradise Koh Yao

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Valid for travel from 15 April 2026 until 31 October 2027 (bookings must be made before 1 October 2027).

Starting 1 May 2025, all non-Thai nationals entering Thailand by air, land or sea will be required to complete the Thailand Digital Arrival Card (TDAC) online before arrival. This new system will streamline immigration, making the process faster, easier and more secure, eliminating the need for paper forms.

• Be sure to register within three days before your arrival.
• Apply here: https://tdac.immigration.go.th/arrival-card/

Compulsory Christmas Eve Gala Dinner: For stays on 24 December, an additional surcharge of THB4,900 per adult (13+) and THB2,450 per child (3–12) applies for the compulsory Christmas Eve Gala dinner. Payable directly to the resort.

Compulsory New Year’s Gala Dinner: For stays on 31 December, an additional surcharge of THB8,100 per adult (13+) and THB4,050 per child (3–12) applies for the compulsory New Year’s Gala dinner. Payable directly to the resort.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

Return Land and Boat Transfers

• Car transfer time from Phuket Airport to the pier is around 20 minutes. Car transfer time from Krabi Airport to the pier is around 50 minutes.
• Please reserve your transfer 48 hours in advance and arrive at the pier 15 minutes before departure time.
• Night transfers are not available. Guests arriving after 4pm will need to find overnight accommodation in Phuket or Krabi and transfer to the resort the following day.
• The property reserves the right to charge the transfer fee in full in case of no-shows or late cancellations.
• To book the transfers, guests can contact our reservation team: res@paradise-kohyao.com or call +66 76 584450 at least 48 hours prior to arrival.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.