Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 1 day before your chosen date - 100%
• Up to 7 days after purchase - 100%
• Cancellations made more than 24 hours before transfer departure date: no cancellation fees apply
• Cancellations within 24 hours of transfer departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

24 hours’ notice is required to change a booking you have made

• Comfortable, weather-appropriate clothing
• Covered footwear
• Swimsuit and towel

Every day

Availability:

• Available every day: Summer season: Departs 9am or 12pm. Winter season: Departs 9am
• Not valid: Christmas Day
• Departure Point: Ōkere Falls, Rotorua, Bay of Plenty, New Zealand
• Bookings valid to 31 July 2026

Important:

• Please allow up to five hours for this entire experience, including up to 2.5 hours for zipline, two hours for rafting portion and travel time between locations
• Rotorua Ziplines provides all safety gear
• All zipliners will need to be able to walk about 400m through the forest on the boardwalks
• Unfortunately, those who are pregnant or those with certain medical conditions are not able to participate. If you have any medical conditions that may affect your ziplining, please call Rotorua Ziplines to discuss prior to purchase
• There are free lockers and changing rooms available
• Food, drinks and hotel transfers are not included
• Experience is not required for white water rafting activity

Terms & Conditions:

• Rotorua Ziplines reserves the right to cancel or amend a trip due to extreme weather or wind conditions or unforeseen circumstances at any stage. In this case, guests are given an option to rebook or receive a full refund. Refunds are granted solely at the discretion of Rotorua Ziplines
• Ziplining will proceed rain or shine – please dress appropriately
• White water rafting is subject to weather and river conditions and may be cancelled or amended without notice for passenger and staff safety
• Children aged 10–12 will do the grade 3 section of the Kaituna river (i.e. half trip). Guests must be aged 13+ to run the full Kaituna River trip
• Participants under 15 must have a guardian aged 18+ accompany them
• Maximum weight limit of 130kg applies
• Maximumg group size of 10 people per tour applies, with two guides

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Rotorua Ziplines

Born through an intimate connection with the Ōkere Awa (Kaituna River), Rotorua Ziplines was created to showcase its mauri (spirit) and importance. Head on an epic adventure through native New Zealand bush, where you’ll learn more about the stories of the area under the guidance of local guides!

Website