Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

• Something warm - it can get cold at the penguin parade, even during the summer. It is recommended you bring a jacket to wear
• Extra purchase money (optional)

Everyday

Updated 25th November 2025 12:04 PM AEST : Availability changed from 2.30pm to 7.30am

Availability:

• Available: Everyday; Departs 7.30am
• Please allow four hours for the duration of this tour. You will be returned to your accommodation after the penguins have arrived
• Pick-up/Drop-off point: Pick up from Melbourne Arts Centre. Drop off will be Melbourne Arts Centre or optional hotel return for CBD accommodation only (fees may apply)
• Please ensure you are at your pick-up location earlier than the scheduled departure time. Late arrivals and no-shows voids offer

Important:

• Exclusions: Meals and drinks, direct hotel transfers
• Children under 2 may attend free of charge but will not be guaranteed their own seat – please advise at the time of booking
• NO flash photography is permitted during the Penguin Parade
• Accessibility: Local Way can meet most disabilities or accessibility needs – if you are unsure, please clarify with them prior to booking. Unfortunately, those restricted to a wheelchair are unable to attend this tour

Terms & Conditions:

• Itinerary is subject to change depending on availability, weather and road conditions
• Minimum numbers apply for tour to proceed. If a tour fails to satisfy minimum numbers, the trip may be cancelled or rescheduled
• Vehicle subject to change depending on availability
• Tour itineraries, routes and stops may change or be cancelled due to unforeseen circumstances, including but not limited to weather conditions, road hazards or mechanical issues
• The tour will not wait for late arrivals, and you will be considered a no-show and ineligible for a refund
• Eating and drinking is not permitted on the tour bus. Local Way reserves the right to deny entry to any person who is, or intends to be, eating or drinking on the vehicle. Permission may be granted for this before boarding the vehicle, but this is at the discretion of the driver on the day, who in turn is supported by Local Way
• In any instance where a traveller is denied entry or removed from tour, Local Way accepts no responsibility for this, and no refund will be provided. In this instance, Local Way has no responsibility, fiscal or otherwise, for your return to the initial starting point or any other forward location

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Local Way

Local Way offers an authentically immersive travel experience through small-group tours led by five-star-rated, handpicked guides. Explore the best of Phillip Island, Mornington Peninsula and more as their expert team reveals the hidden gems and iconic spots that make these locations special. Experience the unique charm and beauty of Melbourne’s surroundings, the Local Way!

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