Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special instructions

This property offers airport transfer services, subject to availability (surcharges may apply). To arrange pick-up, guests must contact the property at least 72 hours prior to arrival, using the contact information provided on the booking confirmation, to confirm availability and applicable charges. Front desk staff will greet guests upon arrival at the property. Information provided by the property may be translated using automated translation tools.

Optional

• Airport shuttle service is available (subject to availability). Additional charges may apply.
• Credit card payments are subject to a 3% surcharge. Please note that the applicable surcharge may be subject to change by the property.

Additional fees and deposits may apply. Taxes may not be included and charges are subject to change.

Pets not allowed

Inclusions valid for select packages only

• Resort Credit: The included FJD105 resort credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash.

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Update 17 June 2025 1PM AEST: Room policies for children have been amended.

Valid for travel until 30 April 2026 (bookings must be made before 31 December 2025).

Compulsory New Years Eve Gala Dinner: For stays on 31 December, an additional surcharge of FJD150 per adult (13+), FJD100 per child (4–12) and FJD75 per infant (under 4) applies for the compulsory New Years Eve gala dinner. Payable directly to the resort.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.