Shangri-La Chiang Mai enjoys a convenient location in the centre of the city, close to restaurants and cafés. The hotel is located approximately a 15-minute drive from Chiang Mai Airport (CNX). Airport transfers are not included in your package, please plan accordingly.
Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.
Instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Special instructions
Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools. Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.
Optional
- Fee for buffet breakfast: approximately THB 720 for adults and THB 360 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets not allowed
Service animals not allowed
No rollaway/extra beds available
No elevators
Contactless check-in is available
Property follows a brand or regulatory agency’s sanitization guidelines Shangri-La Cares (Shangri-La)
Contactless check-out is available
Cashless transactions are available
Professional property host/manager
- Stay connected with complimentary Wi-Fi throughout the resort
- Wake up to a delicious daily breakfast for adults, select packages
- Enjoy one refreshing welcome drink per adult, per stay (2+ nights)
- Savour every moment with early check-in and late checkout, subject to availability (2+ nights)
- Enhance your stay with a complimentary upgrade to next available room category, subject to availability (2+ nights)
Know Before You Go
- Pool access available from 8:00 AM to 7:00 PM.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions
Starting 1 May 2025, all non-Thai nationals entering Thailand must complete the Thailand Digital Arrival Card (TDAC) online within three days of their arrival. This new requirement aims to streamline the immigration process and replace the traditional paper-based form, offering greater convenience and efficiency for travellers.
Please find the form here: https://tdac.immigration.go.th/arrival-card/#/home
Travellers holding non-Thai passports who are transiting through Thailand without passing through immigration are exempt from this requirement.
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
New Year’s Eve Gala Dinner: All guests staying at the hotel on the night of 31st December 2023 will be charged a mandatory Gala Dinner Supplement of THB 9,000 per adult and/or THB 4,500 per child (3–11 years old). This is payable to the hotel directly at the time of check-in. Please reach out to the hotel for further details.
Test & Go: Covers all Thailand destinations. If travelling outside of Sandbox area, then apply for Thailand Pass under Test & Go program. You must quarantine the first night to wait for your negative RT-PCR test, then you are free to go anywhere in Thailand. Find out more here.
Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.
The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.
Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
LuxPlus+ Terms & Conditions:
- LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
- Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
- Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
- Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
- LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.
LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.
LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.
Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.
LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.
To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.
Instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Special instructions
Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools. Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.
Optional
- Fee for buffet breakfast: approximately THB 720 for adults and THB 360 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets not allowed
Service animals not allowed
No rollaway/extra beds available
No elevators
Contactless check-in is available
Property follows a brand or regulatory agency’s sanitization guidelines Shangri-La Cares (Shangri-La)
Contactless check-out is available
Cashless transactions are available
Professional property host/manager
- Stay connected with complimentary Wi-Fi throughout the resort
- Wake up to a delicious daily breakfast for adults, select packages
- Enjoy one refreshing welcome drink per adult, per stay (2+ nights)
- Savour every moment with early check-in and late checkout, subject to availability (2+ nights)
- Enhance your stay with a complimentary upgrade to next available room category, subject to availability (2+ nights)
Know Before You Go
- Pool access available from 8:00 AM to 7:00 PM.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions
Starting 1 May 2025, all non-Thai nationals entering Thailand must complete the Thailand Digital Arrival Card (TDAC) online within three days of their arrival. This new requirement aims to streamline the immigration process and replace the traditional paper-based form, offering greater convenience and efficiency for travellers.
Please find the form here: https://tdac.immigration.go.th/arrival-card/#/home
Travellers holding non-Thai passports who are transiting through Thailand without passing through immigration are exempt from this requirement.
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
New Year’s Eve Gala Dinner: All guests staying at the hotel on the night of 31st December 2023 will be charged a mandatory Gala Dinner Supplement of THB 9,000 per adult and/or THB 4,500 per child (3–11 years old). This is payable to the hotel directly at the time of check-in. Please reach out to the hotel for further details.
Test & Go: Covers all Thailand destinations. If travelling outside of Sandbox area, then apply for Thailand Pass under Test & Go program. You must quarantine the first night to wait for your negative RT-PCR test, then you are free to go anywhere in Thailand. Find out more here.
Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.
The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.
Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
LuxPlus+ Terms & Conditions:
- LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
- Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
- Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
- Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
- LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.
LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.
LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.
Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.
LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.
To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.