Krystal Grand Cancun
Experience the energy of Cancun at this luxurious all-inclusive retreat, perfectly positioned in the city’s most happening beachside location. Just steps from the white sands and cobalt blue waters of Punta Cancun, this resort places you in the heart of the action – close to top nightlife, shopping and dining. Back at the resort, stay in The Altitude Tower, an upgraded, luxury section of the resort. Settle into top-tier suites and enjoy exclusive access to the infinity pool, Moskito Beach Bar and Le Délice French Restaurant.
Want for nothing with unlimited access to eight dining venues and six bars and lounges. From generous breakfast spreads at O Restaurant to fresh ceviche at The Beach Bar & Grill, every moment brings something new to the table. Enjoy a rejuvenating spa, modern fitness centre and Moskito Beach Club, home to yoga classes, meditation, live music and more.
Experience the energy of Cancun at this luxurious all-inclusive retreat, perfectly positioned in the city’s most happening beachside location. Just steps from the white sands and cobalt blue waters of Punta Cancun, this resort places you in the heart of the action – close to top nightlife, shopping and dining. Back at the resort, stay in The Altitude Tower, an upgraded, luxury section of the resort. Settle into top-tier suites and enjoy exclusive access to the infinity pool, Moskito Beach Bar and Le Délice French Restaurant.
Want for nothing with unlimited access to eight dining venues and six bars and lounges. From generous breakfast spreads at O Restaurant to fresh ceviche at The Beach Bar & Grill, every moment brings something new to the table. Enjoy a rejuvenating spa, modern fitness centre and Moskito Beach Club, home to yoga classes, meditation, live music and more.
Longer Stay Bonus: Extend your stay to 7+ nights to receive one four-course beachfront dinner.
Solo Traveller Packages Available: Indulge in a trip for one by booking a solo traveller package, with solo-friendly inclusions designed just for you.
Select your room
- 14 restaurants & bars
- In-room dining
- Four swimming pools
- Fitness centre
- Spa
- Recreational activities
- Kamp Krystal Kids’ Club
- Adventure Friends teenage club
- Moskito Beach Club
- Parking
- Wi-Fi
- Check-in: 3pm / Checkout: 1pm
Surcharges may apply to select facilities and services
- Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
- Resort Credit: The included credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. Credit can be used at any onsite venue including the spa, restaurants and bed hire (excludes minibar and room service). No minimum spend applies.
- Buffet and à la carte dining is included for breakfast, lunch and dinner. À la carte reservations are required during summer.
- Le Délice French Restaurant is adults-only. Reservations are required.
- Spirits and non-alcoholic drinks are included. Premium cocktails are available at Altitude Club Bar daily from 11am–11pm.
- One-day Altitude Bali Bed hire with one bottle of wine is included per stay at either the Altitude Pool or Moskito Beach Club. Reservations are required.
- Altitude benefits are provided daily and include personalised check-in and check-out, concierge service, Altitude Lounge breakfast from 7am–12pm, room service, adults-only infinity pool access and Moskito Beach Bar access.
- All-inclusive benefits include nightly entertainment including a Mexican themed evening and a live Mariachi band, daily land and water activities including yoga and sports tournaments, kids’ club, in-room dining, coffee and daily maid service.
- One-time four-course beachfront dinner (select packages only) is available. Please contact the concierge prior to arrival to schedule the dinner, at guestservicemgr.kgpc@krystal-hotels.com
7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.
- Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.
Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).
Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 30 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.
Valid for travel until 31 July 2027 (bookings must be made before 1 July 2027).
City Tax: Please note a USD9 city tax per room, per night applies, payable directly to the hotel.
Environmental Fee: Please note a USD9 environmental fee per room, per night applies, payable directly to the hotel.
Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.
We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.
Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.
Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.
- Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
- Resort Credit: The included credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. Credit can be used at any onsite venue including the spa, restaurants and bed hire (excludes minibar and room service). No minimum spend applies.
- Buffet and à la carte dining is included for breakfast, lunch and dinner. À la carte reservations are required during summer.
- Le Délice French Restaurant is adults-only. Reservations are required.
- Spirits and non-alcoholic drinks are included. Premium cocktails are available at Altitude Club Bar daily from 11am–11pm.
- One-day Altitude Bali Bed hire with one bottle of wine is included per stay at either the Altitude Pool or Moskito Beach Club. Reservations are required.
- Altitude benefits are provided daily and include personalised check-in and check-out, concierge service, Altitude Lounge breakfast from 7am–12pm, room service, adults-only infinity pool access and Moskito Beach Bar access.
- All-inclusive benefits include nightly entertainment including a Mexican themed evening and a live Mariachi band, daily land and water activities including yoga and sports tournaments, kids’ club, in-room dining, coffee and daily maid service.
- One-time four-course beachfront dinner (select packages only) is available. Please contact the concierge prior to arrival to schedule the dinner, at guestservicemgr.kgpc@krystal-hotels.com
7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.
- Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.
Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).
Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 30 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.
Valid for travel until 31 July 2027 (bookings must be made before 1 July 2027).
City Tax: Please note a USD9 city tax per room, per night applies, payable directly to the hotel.
Environmental Fee: Please note a USD9 environmental fee per room, per night applies, payable directly to the hotel.
Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.
We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.
Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.
Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.