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Location

Kempinski Hotel Cancun
Retorno del Rey 36, Zona Hotelera, 77500 Cancun, Mexico
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Located in Cancun’s prestigious hotel zone, Kempinski Hotel Cancún offers guests easy access to the region’s famed pearl-white sands, upscale shopping boulevards and Mayan ruins – the ancient city of Tulum is just a 90-minute drive away. The hotel is located approximately a 20-minute drive from Cancun International Airport (CUN). Airport transfers are not included in your package, but the hotel’s dedicated guest concierge can assist with booking private airport transfers for a surcharge. See Fine Print for details.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

Accessibility
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible concierge desk
  • Stair-free path to entrance
Internet & Wi-Fi
  • Wi-Fi
Transport
  • Parking (limited spaces)
Other Facilities
  • Art gallery
  • Garden
  • Nature reserve
  • Non-smoking property
Guest Services
  • Laundry service
  • ATM onsite
  • Concierge
  • 24-hour front desk
  • Luggage storage
Shopping/Convenience
  • Gift shop
  • Shops
Family-Friendly
  • Kids' club (surcharges apply)
  • Playground
  • Kids' club
Activities
  • Tennis lessons
  • Pickleball court
  • Tennis court
  • Outdoor tennis court
Wellness & Relaxation
  • Salon
  • Pilates classes
  • Yoga classes
  • Fitness classes
  • Fitness centre
  • Sauna
  • Spa treatment rooms
  • Steam room
Beach
  • Beach cabanas (surcharges apply)
  • Beach umbrellas
  • Beach sun loungers
  • Beach club
Pools
  • Pool cabanas (surcharges apply)
  • Hot tub
  • 2 outdoor pools
Dining & Drinks
  • Poolside bar
  • Cafe
  • 2 bars
  • Restaurants
  • Beach bar
Kids' Club
  • Babysitting or childcare (surcharges apply)
Things to know

Check-in
3pm
Check-out by
12pm
Inclusions

Inclusions valid for select packages only

The following applies to select packages only

  • The included food and drinks credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. May not be used at Fantino and Club Grill. May be used for room service and minibar. Credit will be presented at check-in.
  • Club Lounge access includes access to a private lounge with sunset views, private check-in and checkout, dedicated concierge services, canapes and drinks from 7am to 10pm, live egg cooking station during breakfast, and the services of a mixologist during cocktail hour.
  • A compulsory sanitation fee of US$1.40 per room, per night, is payable direct to the hotel.
  • To arrange airport transfers, please email your arrival and departure information to concierge.cancun@kempinski.com. Transfers must be booked at least 48 hours before your arrival. Return transfers are available for a surcharge of US$200; one-way transfers are US$100. Prices include all taxes and are per vehicle (SUV) with space for up to five guests with luggage. Surcharges are payable direct to the hotel. Larger vehicles can be arranged, subject to availability. Prices are subject to change.
Cancellation policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Fine print

Updated 10 July 2024, 9.14am AEST: Airport transfer information has been added to Location and Fine Print below.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

{{BrandName}} reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Check-in
3pm
Check-out by
12pm

Inclusions valid for select packages only

The following applies to select packages only

  • The included food and drinks credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. May not be used at Fantino and Club Grill. May be used for room service and minibar. Credit will be presented at check-in.
  • Club Lounge access includes access to a private lounge with sunset views, private check-in and checkout, dedicated concierge services, canapes and drinks from 7am to 10pm, live egg cooking station during breakfast, and the services of a mixologist during cocktail hour.
  • A compulsory sanitation fee of US$1.40 per room, per night, is payable direct to the hotel.
  • To arrange airport transfers, please email your arrival and departure information to concierge.cancun@kempinski.com. Transfers must be booked at least 48 hours before your arrival. Return transfers are available for a surcharge of US$200; one-way transfers are US$100. Prices include all taxes and are per vehicle (SUV) with space for up to five guests with luggage. Surcharges are payable direct to the hotel. Larger vehicles can be arranged, subject to availability. Prices are subject to change.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Updated 10 July 2024, 9.14am AEST: Airport transfer information has been added to Location and Fine Print below.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

{{BrandName}} reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Reviews

10

Outstanding
6 reviews
100% recommend this hotel

9.8

/10
Value

9.8

/10
Value

10

/10
Facilities

10

/10
Facilities

10

/10
Staff

10

/10
Staff

10

/10
Location

10

/10
Location
10
Outstanding
6 reviews

9.8

/10
Value

9.8

/10
Value

10

/10
Facilities

10

/10
Facilities

10

/10
Staff

10

/10
Staff

10

/10
Location

10

/10
Location
100% recommend this hotel
Reviews from verified guests
Reviews from verified guests
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