Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest’s credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of AvaniSHIELD (Avani)

Special instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

• New Year’s Eve (December 31) Gala Dinner per adult: THB 10500
• New Year’s Eve (December 31) Gala Dinner per child: THB 3750 (aged 4–11 years)

We have included all charges provided to us by the property.

Optional

• Fee for buffet breakfast: approximately THB 750 for adults and THB 750 for children
• Pet fee: THB 1500 per pet, per night
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: THB 1800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets allowed

Pet max weight (per pet) in kg is 10

Pet max weight (per pet) in lb is 22

Only dogs are allowed

Maximum number of pets per room 1

LGBTQIA+ friendly

Essential workers only - NO

Property follows a brand or regulatory agency’s sanitization guidelines AvaniSHIELD (Avani)

Cashless transactions are available

Professional property host/manager

Green Growth 2050

• Dogs are welcome in the Two-Bedroom Family Suite and Two-Bedroom Family Pool Suite only. No other pets are allowed. Dogs are permitted only within certain outdoor restaurant areas and are subject to prior request and approval. Additional charges may apply. Please contact the property for more information.
• No check-out is allowed on 31 December 2025.

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Update 24 August 2026, 15:51pm AEST: New Year’s Eve Gala Dinner information and facilities updated.

Compulsory New Year’s Eve Gala Dinner: For stays on 31 December 2026, a compulsory New Year’s Eve Gala Dinner will be held for guests staying in all room types:

• THB8,500 Net per person: Includes food and soft drinks.
• THB10,500 Net per person: Includes food, soft drinks, and alcohol (house wine, prosecco, local beer and selected cocktails)

Early Bird Offer (book and pay by 1 November 2026):

• THB7,500 per person: Includes food and soft drinks.
• THB9,500 per person: Includes food, soft drinks, and alcohol (house wine, prosecco, local beer and selected cocktails)

Children (aged 4–11 years):

• THB3,750 Net per child.

All prices are net and inclusive of 10% service charge and 7% government tax. Subject to availability. Advance reservation required.

Please note that this price is not included in the room rate and will need to be settled separately, directly with the hotel.

See full booking terms and conditions.

Starting 1 May 2025, all non-Thai nationals entering Thailand must complete the Thailand Digital Arrival Card (TDAC) online within three days of their arrival. This new requirement aims to streamline the immigration process and replace the traditional paper-based form, offering greater convenience and efficiency for travellers.

Please find the form here: https://tdac.immigration.go.th/arrival-card/#/home

Travellers holding non-Thai passports who are transiting through Thailand without passing through immigration are exempt from this requirement.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

All-Inclusive Rate Terms and Charges for Additional Guests are as follows:

• Daily breakfast for two adults and two children is included for stays in the Two-Bedroom Family Suite.
• Daily two-course lunch and dinner and daily selected free-flow drinks are available for two adults for stays in the Two-Bedroom Family Suite.
• An extra person charge of THB 1,500 per person, per night includes breakfast and an extra bed only.
• An additional charge of THB 1,000 per person per night applies for the meal plan and free-flow package. Rates are exclusive of taxes and service charge. Applicable for guests aged 12 years and above.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.