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4.7/5
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Kobe, Hyogo-ken · View on map

Kobe Bay Sheraton Hotel & Towers

8.4
Very Good
From online reviews

Rooms

Make yourself at home in one of the 267 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

Facilities

Pamper yourself with onsite massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find hot springs, a nightclub, and outdoor tennis courts. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining

Enjoy French cuisine at Kobe Grill, one of the hotel’s 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Popular Facilities

  • Air Conditioning
  • Free WiFi
  • Laundry
  • 24/7 Front Desk
  • Gym
  • Spa
View all facilities
Trusted by over 1,000,000 travellers in 2025
'Excellent'
10K reviews
4th trip, great prices
3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response
Peter W.
We have just returned from The Haven in…
We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.
Fiona W.
Great service!
I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!
Cate B.
Really appreciate the wonderful service
Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!
Juliana C.
We love Luxury Escapes
Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes
Brady B.
Gemma was so helpful with my enquire…
Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.
Paul P.
Great customer experience
Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.
Jean L.
Dealing with great staff is a bonus and…
Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday's in the past this is just a hiccup before we book our next trip.
Karen T.
Sarah T was very helpful
Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes
Amal H.
Great deals and five star service
Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.
Vicky C.
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