HZERO Museum ticket in Florence
Step into a world in miniature at Florence’s HZERO Museum, home to one of Europe’s largest model railways. Spanning an impressive 280 square meters, this vibrant H0 scale installation brings trains, tunnels, towns, and landscapes to life with stunning realism and movement. Watch as locomotives glide through scenes inspired by real-world Italian and European locations, all brought to life with synchronized lights, soundscapes, and a carefully crafted day-to-night cycle. Beyond the tracks, interactive digital features let you dive deeper into this ever-evolving world. Housed in a beautifully transformed historic cinema just steps from Santa Maria Novella station, HZERO offers a captivating experience for train lovers, curious minds, and families alike. It’s not just a museum—it’s a moving, living story told in miniature
What’s included
- Admission to: HZERO Museum
Not included
Audio guide
Other personal expenses
Tips and gratuities
Pricing & availability
Things to know
How to redeem
- Present your mobile voucher and exchange it for a physical ticket at at the box office
Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.
100% refund to your original payment method or credits
- Up to 24 hours before booking date
Non-refundable
- From 24 hours before the booking date
HZERO Museum
Wednesday-Monday: 10:00-19:00
Last admission: 18:00
Closed on: Tuesday
Opening hours and closure dates may change. Kindly check the latest information before your visit
Eligibility
- Free for children aged 0-3
- Children aged 14-17 and seniors aged 65+ are eligible for reduced tickets
Usage validity
- The voucher is valid only on the specified date (and time if applicable)
Additional information
Bags, backpacks, fanny packs, and other bulky items must be stored in the lockers with keys provided at the museum entrance
Bringing food and/or liquids into the museum is prohibited except for liquids, aerosols, and gels for medical purposes or special dietary needs, as well as baby food (Bottles, formula, baby food jars) in cartons with a capacity of less than 250 ml for children
Pets are not allowed inside the museum
Do not lean over or cross the protective glass barriers of the model railway, either with your body, mobile phones, or cameras
Running is not permitted
Smoking, including electronic cigarettes, is prohibited
Carrying children on your shoulders is not allowed
Aggressive behavior towards staff is strictly forbidden
This activity is wheelchair-accessible
Address
- HZERO Museum
- Piazza degli Ottaviani, 2r, 50123 Firenze FI, Italy
- How to get there: Take Bus Line C3 to Guicciardini Carraia and walk for 5 minutes
- Please refer to the map for assistance