• Bookings must be made at least seven (7) days in advance.
• After you have made your booking request, you will automatically receive confirmation of your requested date to your nominated email address. Please note this is not your ticket
• Luxury Escapes will email your official ticket (if available) to your email address within five (5) business days of purchase. This official ticket will be required to redeem your experience
• Once received, you will be able to download the free Go City app from the iOS App Store or Google Play
• Then, sync the pass issued to you by Luxury Escapes with the app
• Reserve slots at popular attractions – although many attractions on your pass do not require a booking, there are a few that require forward-planning. Don’t worry, Go City has the lowdown on which attractions need to be booked and the details you need to do so

Every day

Availability:

• Available every day: Days and hours of operation for each attraction vary; please check app before you go
  • Note: Some attractions will require pre-booking to redeem pass
• See full list of attractions here
• Bookings valid to 31 March 2025

Important:

• Exclusions: Meals and drinks (unless specified), hotel transfers and transport (unless specified), souvenirs, additional entry to exhibitions or attractions not specified in full list of attractions
• Advance reservations may be required for some of the tours included on the pass; please check your digital guidebook before you go
• Each attraction can only be visited once
• Attraction entry validity duration: One day represents a calendar day, not a 24-hour cycle

Terms & Conditions:

• Age requirements: Certain attractions may have different minimum age requirements to participate that are not the same as the base Explorer Pass ages. Please ensure you have the correct pass to redeem for these attractions prior to booking. Refunds do not apply if guests do not meet participation requirements for their selected attractions
• Travellers may be asked to present their ID documents (e.g. passport, ID card) for identity verification during the tour. Please bring your ID documents
• Guests must be aged 18+ for alcohol consumption and provide valid ID upon request
• Explorer Pass validity: Valid for 60 days from the first activation. Explorer Passes are valid for 60 days from first redemption with an attraction, until all attraction choices have been used. Unused passes are valid for 2 years from the purchase date
• Included attractions may be subject to change depending on availability

Cancellations:

• Cancellations of unactivated passes made within 7 days of purchase date: no cancellation fees apply
• Cancellations and refunds are unavailable for passes that have been activated; a minimum 72 hours’ (3 days) notice is required for any cancellation requests

Changes to Booking:

• 7 days’ notice required to change a booking you have made
• Passes are non-transferable and intended exclusively for the designated holder

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destinations you are travelling to/venues you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit.
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website.

Go City

Go City provides flexible travel passes for major cities worldwide, granting access to a variety of top attractions and tours. With digital and all-inclusive options, users can customise their sightseeing experiences, saving money and enjoying hassle-free entry to popular landmarks, museums, and activities.

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