• Bookings are on request only and must be submitted at least 24 hours in advance. Please ensure all guest information matches flight and passport details
• After you have made your booking request, you will automatically receive confirmation of your requested date (if available) to your nominated email address. Bookings are not confirmed until you have been contacted by ICS Travel Group to finalise booking
• Please note: ICS Travel will be in contact closer to the service date to confirm your booking and arrange a time with you directly

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 48 hours before booking date

Non-refundable

• From 48 hours before the booking date

On request

5/3/26 Update: Booking confirmation lead time

Availability:

• Available every day on request: Service operation time is between 6am–12am
• Venue(s):
  • Coral Cosmo Lounge: Concourse C, Airside, Level 3, near Gate C2
  • Coral Finest Business Class Lounge: Concourse D, Airside, Level 3, near Gate D1A
  • Coral First Class Lounge: Concourse D, Airside, Level 3, opposite to Gate D1A

Important:

• Exclusions: Hotel transfers, baggage assistance, transport. Additional fees may apply for extra services and amenities such as shower rooms
• Child policy: Infants aged 0–2 years old may enter free of charge – please advise of their full details at time of booking. Children aged 3+ are charged at adult rates. Children under 18 must be accompanied by a paying parent/adult guardian
• Lounge entry pass is valid for up to 2.5 hours. Additional time incurs a surcharge from THB350 net/hour/person, payable directly to vendor
• Valid for Coral Cosmo Lounge, Finest Business Class Lounge OR Coral First Class Lounge, located at Suvarnabhumi International Airport (BKK), ONLY at International Departures
• Any excess amount and personal expenses are payable directly to vendor
• Porter service is available for two pieces of checked baggage plus carry-on baggage per passenger, additional luggage will be charged

Terms & Conditions:

• Must be aged 20+ for alcohol consumption and provide valid ID upon request
• Valid for access to lounge selected at time of purchase. Access is non-transferable
• Dates are on request and subject to availability
• Select amenities may require advance booking and are subject to availability. They may not be accessible at time of reservation
• Head & Shoulder Massage: Valid for adults. Massages are available on a first-come, first-served basis and subject to availability

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The venue you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

ICS Thailand

ICS Thailand is a trusted local travel operator offering curated, small-group tours and private experiences across Thailand. With a focus on cultural authenticity, comfort and expert guiding, ICS Thailand connects travellers with the country’s rich heritage, vibrant landscapes and culinary traditions. Whether it’s a temple tour, cooking class or nature-based adventure, ICS Thailand ensures a seamless and insightful journey from start to finish.

Website