Our Best Price Holiday Guarantee
Luxury Escapes has a Best Price on Earth Holiday Guarantee. If you find a better price online, we’ll match it!
We negotiate the best prices so you don’t have to
Here’s how we do it:
- Our global team of experts are dedicated to finding the best holidays for you and your family
- We work directly with the top hotels, resorts and cruise brands around the world
- Together we curate the best value holiday packages with VIP inclusions so you get more from your escape
How Our Best Price Guarantee Works
In the unlikely event that you find a better price for the same deal, we’ll promise to match it
Make sure the deal you’ve found is for the same hotel with the same VIP inclusions as our package.
Take a website screenshot or a photo of a catalogue so you can send it to us.
Once verified we’ll match the price.
Frequently Asked Questions
Our Best Price on Earth Holiday Guarantee applies to ‘Limited Time Lux Exclusive’ packages only (excludes Ultra Lux, Last Minute Escapes, Tours, Cruises, Lux Premium Collection and Lux Partner Property packages).
Online travel agencies (OTA’s), airlines or other travel agencies in your country who have an Equivalent Package available to book online (but expressly excluding the hotel’s own website). The evidence must be sent via email, include a screenshot or print out and clearly show the website where the Equivalent Package is available and also include reference to any additional fees.
The Equivalent Package must be visible and bookable on the alternate website as well as the Luxury Escapes website. The comparison must be for the same hotel, same length of stay, same room type, same inclusions, same dates, the same number of guests and the same taxes, booking fees and service charges.
You must use the same form of payment as for the Equivalent Package presented.
The Equivalent Package must be presented in writing and must be available for purchase at the same time. It must also be presented prior to you booking with Luxury Escapes.
Luxury Escapes will review your comparable package within 24 hours of receipt and confirm acceptance with you within 24 hours. If we determine the Equivalent Package to be less expensive we will match the price. If (based on the criteria above) we do not determine the Equivalent Package to be comparable or less expensive than the Luxury Escapes package, then we will work with you and present holiday options based on your preferences.