Vietnam: 10-Day Highlights Tour from Ho Chi Minh City to Hanoi with Hạ Long Bay Cruise, Hội An Old Town Visit & Củ Chi Tunnels

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 60 days prior to the departure date.

Covid-19 Related Cancellations

For all new bookings, if you can’t travel as a direct result of border closures or government-imposed travel restrictions that directly impact your booking, we will:

• allow you to change the dates of your tour,
• offer you a credit for another tour, cruise or accommodation offer, less any third-party costs that we can’t recover (including from airlines and tour providers)

Flight Schedule Changes and/or Cancellations (if applicable)

• Please note that the rules governing your flight purchase are different from the terms and conditions of your hotel, tour, or cruise purchase. See Flights terms and conditions here.
• Your hotel, tour, or cruise booking cannot be changed or cancelled in the event of unavoidable flight schedule changes or cancellations and will be subject to the terms of that purchase.
• Further, your right to a change or cancellation of a flight is strictly governed by the terms and conditions of the specific airfare you purchased and as determined by the relevant airline carrier.
• We will, however, make every effort to work with airlines and suppliers in order to provide you with the best alternative options available.

Update 26 June 2023 12pm: Pre- and post-touring options have been updated.

Booking Summary: After you book, your Trusted Partner Tour Operator will make contact with you via email to complete your booking details.

This tour package is valid for the following departure dates:

• 5, 7 January 2023
• 16, 18, 23, 25 February 2023
• 2, 3, 4, 9, 10, 11, 16, 17, 18, 23, 24, 25, 30, 31 March 2023
• 1, 6, 7, 8, 13, 14, 15, 21 April 2023
• 4, 5, 6, 11, 12, 13, 18, 19, 20, 26 May 2023
• 2, 16 June 2023
• 7, 21 July 2023
• 4, 11, 12, 17, 18, 19, 25 August 2023
• 7, 8, 9, 14, 15, 16, 21, 22, 23, 28, 29, 30 September 2023
• 5, 6, 7, 12, 13, 14, 19, 20, 21, 26, 27, 28 October 2023
• 2, 3, 4, 9, 10, 11, 16, 17, 18, 23, 24, 25, 30 November 2023
• 1, 2, 7, 8, 9, 14, 16 December 2023

Please allow for travelling time. Flights are not included in your package and must be purchased separately. It is your responsibility to make your own travel arrangements and ensure that you arrive in Ho Chi Minh City on your chosen tour start date. If your chosen tour departure date is guaranteed at the time of booking, you may be able to purchase flights immediately. If your tour departure date is not yet guaranteed (still pending minimum numbers), flights should not be booked until you receive an update on the status of your tour.

Booking Process

• Select which package option you would like, taking care to choose the correct season, length of stay and room capacity (Twin Room or Solo Traveller)
• Click on the green ‘Check Availability’ tab
• Using the plus or minus, adjust the number of people you would like to book then click the ‘View Available Dates & Prices’ tab
• Click the blue ‘Select’ button then the green ‘Review & Payment’ tab at the bottom right of the screen
• Fill out your preferred payment method and click the green ‘Pay Securely Now’ tab
• Once your order is complete, you will receive your automated booking summary email (this is not your tour confirmation)
• You will then be contacted by the Trusted Partner Tour Operator who will collect your Traveller Details
• The Trusted Partner Tour Operator will then also contact you to advise if your tour is confirmed. If your chosen tour departure date is guaranteed at the time of booking, you may be able to purchase flights immediately. If your tour departure date is not yet guaranteed (still pending minimum numbers), flights should not be booked until you receive an update on the status of your tour.
• Should you require assistance with your tour, please contact your Trusted Partner Tour Operator (refer to your booking summary email for their contact details). Alternatively, contact trustedpartnertours@luxuryescapes.com.

IMPORTANT: Twin-Room Package is valid for ONE PERSON (based on twin room). If you are travelling with another person you must purchase TWO PACKAGES, otherwise please purchase a solo traveller package. Solo travellers will get their own room throughout the tour.

Please note that packages cannot be split.

AMENDMENTS & CHANGES

Name Change or Corrections

Following the 7-Day Change of Mind Guarantee period,

• Name corrections may incur a fee

• Name changes are not permitted

• You can enjoy unlimited, free date changes on selected tours up until 60 days prior to original travel date (subject to seasonal surcharges or package upgrades). Changes can be made via your ‘My Escapes’ account, or by contacting our Customer Support Team at trustedpartnertours@luxuryescapes.com.

• The Trusted Partner or our Customer Support Team will advise if the change is confirmed via email and provide an invoice for the following: date change fees, costs from third-party suppliers, air and rail travel and hotels (cabins on cruises).

• Date changes do not apply to flights booked with us. Flight fulfilment and changes are governed by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Accommodation

This tour includes accommodation at the following hotels:

• Ho Chi Minh City 3* — Prague Saigon Hotel (Superior Room) or similar
• Ho Chi Minh City 4* — Harmony Saigon Hotel (Premier Deluxe Room) or Paragon Saigon Hotel (Deluxe Room) or similar
• Ho Chi Minh City 5* — Rex Hotel Saigon (Deluxe Room) or Hotel Majestic Saigon (Deluxe Room) or similar
• Hội An 3* — Kiman Hotel (Superior Room) or similar
• Hội An 4* — Lantana Riverside (Deluxe Room) or similar
• Hội An 5* — La Siesta Hoi An Resort and Spa (Deluxe Room) or Mulberry Collection Silk Village (Deluxe Room) or similar
• Hạ Long Bay 3* — Apricot Cruise (Deluxe Cabin) or Le Journey Classic Cruise (Deluxe Cabin) or similar
• Hạ Long Bay 4* — Syrena Cruise (Deluxe Cabin) or similar
• Hạ Long Bay 5* — La Casta Cruise (Junior Suite) or similar
• Hanoi 3* — Carillon Boutique Hotel (Deluxe Room) or Hanoi Sky Hotel (Deluxe Room) or similar
• Hanoi 4* — Silk Queen Grand Hotel (Premium Room) or Rex Hanoi Hotel (Superior Room) or similar
• Hanoi 5* — Mövenpick Hanoi Hotel (Deluxe Room), Hanoi Peridot Hotel (Premier Room) or Apricot Hotel (Sketch Room) or similar

Pre- & Post-Tour Accommodation

Pre- and post-tour accommodation can be booked to extend your stay before or after your tour.

Please contact trustedpartnertours@luxuryescapes.com for further information.

IMPORTANT:

• Accommodation is subject to availability and may be substituted for a hotel of a similar or higher standard without notice.
• Rooms will be made available after 2pm on day of arrival. Checkout is required by 10am. Early check-in and late checkout are available at an additional fee.
• Maximum room capacity is two adults.
• Wheelchair accessible staterooms are available on request and subject to availability. Surcharges may apply.

Inclusions

• Eight nights’ accommodation in three-, four- or five-star hotels
• One nights’ accommodation onboard a cruise ship inHạ Long Bay
• A tour of the Mekong Delta
• A trip to the Củ Chi Tunnels
• A guided tour of Hạ Long Bay
• Domestic flights between Ho Chi Minh City (SGN) and Da Nang (DAD), and Da Nang (DAD) and Hanoi (HAN)
• Daily breakfast and select additional dining experiences
• Roundtrip airport transfers
• Taxes and service charges

Exclusions

• Roundtrip international flights
• Visas
• Single supplement
• Meals/drinks not stated in the itinerary
• Optional activities/tours, personal expenses/transfers not mentioned
• Travel insurance (recommended)
• Tips and gratuities
• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice
• City taxes or resort fees may apply and are payable directly to the hotel on arrival

Age Restrictions

• This tour is restricted to guests aged one year or older.
• This tour is restricted to guests aged 70 years or younger.

Group Size

• Minimum number for this tour to operate is two guests. If your chosen tour departure date is guaranteed at the time of booking, you may be able to purchase flights immediately. If your tour departure date is not yet guaranteed (still pending minimum numbers), flights should not be booked until you receive an update on the status of your tour.
• Maximum tour capacity is 36 people.
• Please note that this tour is not exclusive to our guests, and you may be travelling with other members of the public.

Travel Insurance

• Travel insurance is strongly recommended. We recommend purchasing travel insurance as soon as possible after purchasing this package.
• We can assist you in purchasing travel insurance through our preferred provider. Please enquire for further information and to see if our policy is suitable for you.

Passports & Visas

• A visa may be required. It is the traveller’s responsibility to ensure they’re holding a current visa for the countries they’re visiting. If the traveller is on a non-Australian passport, a valid re-entry visa may be required.
• Important: Please start arranging your visa at least 6-8 weeks prior to departure to account for any delays due to consulate operating hours and processing time.
• A valid passport with a minimum validity of 6 months beyond your return travel date is required for all passengers (including children and infants).
• When travelling within Australia, please check current state/territory border entry requirements to ensure you’re eligible to travel and have completed any required permits or passes.

Photo ID

• For all international tours, a digital copy of your passport may be required to be provided to the Trusted Partner Tour Operator prior to your tour departure.
• For domestic tours, a digital copy of a government-issued photo identification (passport or driver’s license) may be required to be provided to the Trusted Partner Tour Operator prior to your tour departure.
• Failure to provide valid photo ID as required by the Trusted Partner Tour Operator may result in your booking being cancelled and all monies paid remaining non-refundable

Health & Vaccinations

• Travellers are advised to check the vaccine requirements for their trip with their local health professional at least 45 days prior to departure, as some vaccines require 30 days or more to be effective. Please check with your health professional that you hold the appropriate vaccination entry requirements for your destination.
• By purchasing this tour, you acknowledge the Covid-19 Health & Safety advice as shown here.
• Guests are required to be vaccinated against Covid-19 (at least two doses) prior to departure. Please contact our Customer Support Team on trustedpartnertours@luxuryescapes.com for further information.
• Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

Tour Baggage Restrictions

• Passengers are permitted one piece of baggage with a maximum weight of 20kg on tour.
• Passengers are permitted one additional, smaller piece of luggage with a maximum weight of 7kg.

Transfers

• If transfers are included in your package, please note that these are only available on the first and last day of your tour. Arrival and departure transfers are included between the hours of 6am and 6pm only. If you arrive outside these hours a supplement may apply. Please contact the Trusted Partner Tour Operator for further information.
• If booking a Twin Room package, transfers are based on two people sharing one vehicle. If you are arriving on different flights at different times, a supplement will be charged for two separate vehicles.
• Flight details must be advised as per the Trusted Partner Tour Operator requirements. Failure to provide your confirmed flight details within the time period specified by the Trusted Partner Tour Operator will result in forfeiting your transfer.

Optional Activities

Please note that optional activities are flexible and do not have to follow the suggested day in the itinerary.

Tipping

Tipping and gratuities are not included in the package, unless otherwise stated, and are at your own discretion. As a guide, approx. VND232,852 – VND349,245 per person, per day, is the industry standard.

Fitness Requirements

Travellers acknowledge that they are required to have a good level of health and fitness to undertake the activities in this tour. Further, travellers acknowledge and agree that the tour provider will be able to provide medical or other assistance in the event that they are unable to complete any aspect of the tour as a result of their health or physical condition (nor are we liable for any loss, damage, expense, injury or death arising from such).

Itinerary Amendments & Changes

In the event of a change in itinerary (due to safety or events outside of our control) which results in cancellation or change fees in respect of flights (or other parts of your travel) we will notify you as soon as practicable. You will be responsible for any associated costs or will otherwise have the right to a refund (less any costs incurred or paid to third parties).

Surcharges

After completing your booking, your tour cost may be subject to additional surcharges as a result of factors beyond our control. Where the cost of delivering your selected tour materially increases between the time of purchase and delivery, we reserve the right to increase the balance due. Increases may be in relation to, but not limited to, currency fluctuations, taxes, airfares, fuel surcharges or tour costs where those costs have increased for similar reasons. A material increase will be considered once in excess of 10% of the package price.

Any prices quoted exclude specific costs/measures that may be introduced at a later stage as a result of Government changes due to Covid-19 health and safety restrictions. The Trusted Partner Tour Operator will inform guests of these changes as soon as possible.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to website’s terms and conditions.

The supplier reserves the right to cancel or alter tour itineraries as deemed necessary. Tour operation or alterations to itineraries may occur due to road or weather conditions, strikes, public holidays, accommodation availability and/or other factors. Accommodation will be of a similar or better standard if a change is required.

Cruise itineraries are not guaranteed and are subject to change. While the cruise line will make all reasonable efforts to provide a cruise in accordance with the published schedules and itineraries, factors such as weather, mechanical difficulties or other unforeseen circumstances may affect scheduled itineraries.

Package inclusions are correct at the time of purchase. Refer to your booking summary email for details.

Please note this tour is operated by one of our Trusted Partner Tour Operator partners. You will be contacted post-purchase with further details.