Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property is professionally cleaned

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Optional

• Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 4)
• Rollaway bed fee: IDR 1000000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

No elevators

Property uses a professional cleaning service

Contactless check-in is available

Contactless check-out is available

Professional property host/manager

• Your escape begins with a refreshing welcome drink
• Wake up each morning to a delicious daily breakfast
• Toast your stay with a daily bucket of Bintang beers with canapés
• Complimentary selection of alcoholic and non-alcoholic drinks from your minibar, restocked daily
• Enjoy dedicated butler service throughout your stay
• Pamper yourself with a 30% discount on spa treatments
• Make the most of a 20% discount on food and drinks at onsite restaurants
• Transcend into pure bliss with one 90-minute massage per adult (for stays of 3+ nights)
• Arrive with ease thanks to a one-way airport transfer (for stays of 3+ nights)
• One set-menu dinner served in your villa or the restaurant (for stays of 5+ nights)

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
• No pets and no service animals are allowed at this property.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

See full booking terms and conditions.

Nyepi Day: The Nyepi Day of Silence takes place annually, during which airports are closed and check-in/checkout at the resort is unavailable. Please check dates before booking.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.