• Booking requests must be submitted at least 24 hours in advance
• After you have made your booking request, a confirmation email will be automatically sent to your nominated email address. Please note this is NOT a final confirmation, as your desired date may not be available
• Advance bookings essential via phone quoting your voucher number:
  • Docklands: Please call (03) 9606 0037 | 0425 505 888
  • Yarra’s Edge: Please call (03) 9645 1843 | 0433 669 666
• Landline reception takes bookings between 11am - 8pm. If the line is busy, you may contact the mobile number by call or SMS
• Book early to secure your desired date and time. Strictly no walk-ins accepted
• Please arrive 15 minutes prior to your booked time
• Present printed or smartphone voucher on arrival

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

Every day

Important:

• Please note: A$10 surcharge per person is incurred on bookings on Saturday, Sunday and public holidays
• Venue location: 9 Marmion Place, Docklands, 3008 OR Shop 5-6/3 Southgate Avenue, Southbank, 3006 OR 84B River Esplanade, Docklands 3008
• Parking is provided at Sebel Docklands’ carpark for visitors of Docklands venue
• Late arrival may shorten treatment time
• Valid to redeem at Docklands OR Southbank location only
• Individual treatment results may vary
• Any excess amount is payable directly to Laurel Beauty and Spa
• Treatments may be performed concurrently
• Bookings are recommended at least 7 days in advance, especially during weekends and public holidays.
• Late arrivals may result in a shortened treatment to avoid disruption to other guests, with no reduction in price.
• No-shows will forfeit the voucher in full.

Terms & Conditions:

• Set package inclusions apply – replacements and substitutions are not available
• Please advise the spa of any medical conditions, allergies, injuries or pregnancy at the time of booking, as some treatments may not be suitable.
• Guests must be 18 years of age or over.

Changes to Booking

• 24 hours’ notice is required to make changes to a booking you have made

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The venue you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Laurel Beauty and Spa

With two locations in Melbourne CBD, Laurel Beauty and Spa offers a range of indulgent pampering experiences, from massages and facials to decadent spa packages. Their expert team uses only high-quality products and cultivates a serene environment so you can enjoy an indulgent retreat in the heart of Melbourne.

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