• Bookings essential via email info@aucklandandbeyond.co.nz. Please include the below information in your email:
  • Name
  • Contact number
  • Accommodation pick-up information
  • Voucher number
• Book early to secure your desired date and time
• Please bring a printed copy of your ticket on the day of your booking

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 10 days before your chosen date - 100%
• Up to 7 days after purchase - 100%
• Cancellations made more than 10 days before departure date: no cancellation fees apply
• Cancellations within 10 days of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

• 24 hours’ notice is required to change a booking you have made
• Please contact Auckland & Beyond Tours directly on 0220 474 575 to reschedule or change a booking

Every day

Availability:

• Available every day: Departs 6am; returns 6pm (approximately)
• Pick-Up/Drop-Off Point: Return transfers available from central Auckland accommodation. Please advise of accommodation location at time of booking
• Please ensure you are at your pick-up location no later than the scheduled departure time. Late arrivals and no-shows voids offer

Important:

• Please bring a printed copy of your ticket on the day of your booking
• Please note, this tour does not include lunch. There will be time to purchase lunch and refreshments at both Waitomo Caves and Te Puia. Any additional personal expenses are payable directly to vendor(s)
• An infant seat can be supplied at a surcharge from NZ$50, payable directly to Auckland & Beyond Tours
• Travel insurance is not included but is recommended
• Please allow up to 12 hours for this experience, including travel time

Terms & Conditions

• Child rate applies for children aged 3–12. Children aged 2 and under are considered to be infants and are free of charge but are still required to be listed when booking
• Minimum numbers apply for tour to proceed. If a tour fails to satisfy minimum numbers, the trip may be cancelled or rescheduled
• Itinerary is subject to change depending on availability, weather and road conditions
• Tour itineraries, routes and stops may change or be cancelled due to unforeseen circumstances, including but not limited to weather conditions, road hazards or mechanical issues
• Auckland & Beyond Tours reserves the right to vary any fares, routes, overnight stops, pricing, inclusions, accommodation operators, departure dates, times and locations without notice
• Auckland & Beyond Tours reserves the right to substitute other vehicles in place of their own
• Auckland & Beyond Tours inclusions and advertised accommodation operators are not guaranteed and will be provided where possible
• Auckland & Beyond Tours shall not be liable for any loss or damage of any kind, including indirect or consequential loss or damage, arising directly or indirectly out of a cancellation, abandonment of, or delay to any trip however, caused
• Auckland & Beyond Tours will not be liable for the sickness of, injury to, or death of, any passenger, or the loss of, or damage to, any personal effects, whether caused by Auckland & Beyond Tours’ negligence or otherwise

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Auckland & Beyond Tours

Discover the essence of New Zealand with Auckland & Beyond Tours, a trusted family-run company specialising in single- and multi-day tours, shore excursions and private luxury tours. Since 2014, they’ve crafted unforgettable experiences, ensuring personalised service and unparalleled comfort at every turn.

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