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Matsue, Shimane-ken | View on map

Hotel Gyokusen

Rooms

Make yourself at home in one of the 121 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and a turndown service.

Facilities

Relax and unwind with massages and body treatments. You can take advantage of recreational amenities such as hot springs, a sauna, and karaoke. Additional features at this ryokan include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Dining

Enjoy Japanese cuisine at 料理茶屋　燕楽 -Utage-, one of the ryokan’s 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.

Popular Facilities

  • Air Conditioning
  • Free WiFi
  • 24/7 Front Desk
  • Spa
  • Housekeeping
  • Bar
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Trusted by over 1,000,000 travellers in 2025
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10K reviews
4th trip, great prices
3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response
Peter W.
We have just returned from The Haven in…
We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.
Fiona W.
Great service!
I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!
Cate B.
Really appreciate the wonderful service
Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!
Juliana C.
We love Luxury Escapes
Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes
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Gemma was so helpful with my enquire…
Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.
Paul P.
Great customer experience
Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.
Jean L.
Dealing with great staff is a bonus and…
Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday’s in the past this is just a hiccup before we book our next trip.
Karen T.
Sarah T was very helpful
Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes
Amal H.
Great deals and five star service
Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.
Vicky C.
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Japanese-style 20 Tatami (garden View) - Non Smoking
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Japanese-style 20 Tatami (lake View; Hot Spring Town View) - Non Smoking
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Japanese-style 20 Tatami Triple - Non Smoking
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Japanese-style Annex 10 Tatami - Non Smoking
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Japanese-style Garden Deluxe (renov 2025) - Non Smoking
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Japanese-style Lake View Suite (renov 2025) - Non Smoking
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Japanese-style Magatama Special Suite 751 - Non Smoking
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Japanese-style Superior Twin (renov 2025) - Non Smoking
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Japanese-style Yakumo Special Suite 701 - Non Smoking
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Western-style Deluxe Twin Room - Non Smoking
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Western-style Twin Room - Non Smoking
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1 / 4
Japanese-style 20 Tatami (garden View) - Non Smoking
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1 / 3
Japanese-style 20 Tatami (lake View; Hot Spring Town View) - Non Smoking
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1 / 4
Japanese-style 20 Tatami Triple - Non Smoking
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1 / 2
Japanese-style Annex 10 Tatami - Non Smoking
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1 / 8
Japanese-style Garden Deluxe (renov 2025) - Non Smoking
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1 / 8
Japanese-style Lake View Suite (renov 2025) - Non Smoking
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1 / 5
Japanese-style Magatama Special Suite 751 - Non Smoking
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1 / 7
Japanese-style Superior Twin (renov 2025) - Non Smoking
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1 / 6
Japanese-style Yakumo Special Suite 701 - Non Smoking
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1 / 4
Western-style Deluxe Twin Room - Non Smoking
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1 / 4
Western-style Twin Room - Non Smoking
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