• All dates are on request and subject to availability
• After you have made your booking request, you will automatically receive confirmation of your requested date (if available) to your nominated email address. Bookings are not confirmed until ICS Travel Group has contacted you to confirm your booking
• Please note: ICS Travel Group will be in contact within 1–3 business days to confirm your booking and arrange a time with you directly

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 2 days before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 2 days before your chosen date) - 100%
• Cancellations made more than 48 hours before departure date: no cancellation fees apply
• Cancellations within 48 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

48 hours’ notice is required to change a booking you have made

By request

Availability:

• Available by request: Departs 9am; returns 1pm (approximately)
• Bookings valid to 31 December 2025
• Pick-Up/Drop-Off Points: Private return transfers available from George Town area hotels. Please advise of accommodation location at time of booking
• Please ensure you are at your pick-up location no later than the scheduled departure time. Late arrivals will likely result in your itinerary being modified and some inclusions may need to be removed to accommodate travel time

Important:

• Exclusions: Transfers from accommodation on Penang mainland, food, drinks and optional gratuities
• Please allow up to four hours for this experience, including travel time
• Start and end times are approximate and may vary depending on George Town hotel locations

Terms & Conditions:

• Tour requires a minimum of two people to book
• Maximum group size for this tour is six people
• All prices listed are per person
• Itinerary is subject to change depending on availability, weather and road conditions
• ICS Travel Group cannot be held accountable for any tour cancellations or changes caused by weather conditions, road hazards, vehicle malfunctions, or other unexpected circumstances that may impede the scheduled tour. ICS Travel Group retains the right to cancel or alter any trip due to uncontrollable factors, including but not limited to weather conditions, mechanical issues, as well as limited or unavailable parking on-site
• Partial refunds do not apply if any tour components were possible but guests choose not to proceed, or were ineligible due to failure to meet requirements
• Late arrivals and no-shows voids offer

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

ICS Malaysia

From luxury holidays to special-interest tours, ICS Travel Group offers customised itineraries to suit every individual or group. With their team of highly knowledgeable guides, unique products and top-notch service, ICS Travel Group provides quality cruises, tours, and holiday experiences at destinations throughout Asia, Europe and Africa, as well as accommodation in Greece, Indonesia, Maldives, Myanmar, Thailand and Vietnam.

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