• Bookings essential at least 72 hours in advance and are upon request only.
• After you have made your booking request, a confirmation email will be automatically sent to your nominated email address. Please note this is NOT a final confirmation, as your desired date may not be available
• Please note: Evan Evans Tour will be in contact within 1–3 business days to confirm your booking and arrange a time with you directly, and provide you with official tickets for your experience.
• Important: Your official Evans Evans tickets are required on the day to gain entry to your tour. If you have not received your tickets and confirmation by email within 1-3 business days, please check your junk and spam folder.
• If you seek a live-guided language tour, please advise of your preferred language (French, Spanish, Japanese or Portuguese) at time of booking

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 1 day before your chosen date - 100%
• Up to 7 days after purchase - 100%
• Cancellations made more than 24 hours before departure date: no cancellation fees apply
• Cancellations within 24 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

24 hours’ notice is required to change a booking you have made

Thursday – Monday

Availability:

• Available: Thursday – Monday: Departs 8am (boarding commences at 7.30am); returns 7.30pm (approximately)
• Not valid: Tuesday – Wednesday, 24 – 26 December 2025
• Departure Point: Victoria Coach Station, 164 Buckingham Palace Rd, London. Please meet at the Evan Evans Tours Welcome Desk (located in front of Gates 1 and 2)
• Please arrive at least 30 minutes prior to scheduled departure time for boarding. Late arrivals and no-shows voids offer

Important:

• Live-guided language tours are available by request on selected days from May to October. Availability is subject to minimum numbers and may change without notice
  • English : Apr-Mar: Daily
  • Spanish : Apr-Mar: Mon & Fri
  • Japanese : Apr-Mar: Tue, Thur & Sun
  • Portuguese: Apr-Mar: Fri
  • French: Sat - All year, Mon & Thu May to Oct
• Windsor Castle is closed to visitors on Tuesdays and Wednesdays. St George’s Chapel at Windsor Castle is closed to visitors on Sundays. On rare occasions, the State Apartments may be closed.
• Due to refurbishment, the lift from Windsor Castle Coach Park to the upper level is out of order until May 2024. If you have any accessibility requirements, please contact Evan Evans Tours directly prior to booking
• All vehicles are fully sanitised before the start of each tour. Hand sanitiser, antiviral sprays and wipes are available onboard throughout the day
• Guests will be provided with personal audio headsets so distancing can be maintained when listening to commentary
• Guests are encouraged to bring e-tickets on their smart devices, and contactless payments only
• Hotel pick-up or drop-off is not included in this tour
• Meals and drinks are not included. Any additional personal expenses must be paid directly to vendor(s)
• Please allow up to 12 hours for the experience, including travel time
• For Frequently Asked Questions, see here: evanevanstours.com/faqs

Terms & Conditions:

• Senior rates valid for guests aged 60+
• Students will be required to show a valid student ID card upon arrival
• Child rate applies for children aged 3–16. Children aged 2 and under are considered to be infants and are free of charge but are still required to be listed when booking
• Evan Evans Tours coach, small group and walking tours operate based on a minimum number of passengers. Evan Evans reserves the right to alter departures as required. If a departure is cancelled based on minimum numbers not being met, guests will be offered the following service recovery options: (i) To travel on a different tour of equivalent value on the original requested date; (ii) To travel on their chosen tour on the next available date or (iii) A full refund
• Please note the service recovery options stated above are final and no additional compensation of any kind will be paid to the guest or trade partner with whom the original booking was placed regardless of whether the guest chooses one of the service recovery options.
• If departures are cancelled due to a Force Majeure event, in cases where payment has already been charged by Evan Evans, a future travel credit voucher may also be offered, allowing guests to choose a future travel date in accordance with their re-planned trip dates. Details of redemption dates would be communicated at the time along with full details on how to redeem the future travel credit voucher
• For Booking Conditions, see here: evanevanstours.com/booking-conditions

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destinations you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Evan Evans Tours

Evan Evans provides unforgettable journeys and experiences to Britain’s most iconic locations, from breathtaking landscapes to historical sites. With hundreds of highly-rated customer reviews, relax in comfort as their captivating guides unravel the sights and stories of Britain.

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