Confirmation

• You’ll get confirmation within minutes. If you don’t see any confirmation, reach out to our customer support.

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

Please select an estimated redemption date. The date you select is for booking reference only

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• Relax & Refresh: Enjoy spa treatments*, and fully air-conditioned comfort with a scenic runway view.
• Family Friendly: Baby changing facilities and a dedicated family room make travel easier for everyone.
• Food & Drinks: A wide selection including halal, vegetarian, snacks, hot/cold meals, non-alcoholic and alcoholic beverages.
• Connectivity & Convenience: Stay connected with WiFi, charging stations and flight monitors.
• Spa treatments are chargeable.

What’s included

• 2-hour stay

• Complimentary drinks and snacks

• Food and drinks

• Shower rooms (subject to availability)

• Washroom

• WiFi

• Flight monitor

• Disabled access

• Spa Treatment (Chargeable)

• Baby Changing Facilities

• Family Room

• Halal, Champagne, Vegetarian, Fruit

• Charging station

• Printing

How to get there

• After the Immigration and Custom Clearance, passengers need to board on the aerotrain/shuttle bus to Satellite Building. Once disembark from the aerotrain/shuttle bus, kindly proceed to Mezzanine Level towards Gate C12-C18.