• Bookings must be submitted at least 48 hours in advance. Bookings are request only and subject to availability
• Provide your desired entry time for the lounge when booking
• Please ensure your full name details at booking match your boarding pass information
• After you have made your booking request, a confirmation email will be automatically sent to your nominated email address. Please note this is NOT a final confirmation, as your desired date may not be available
• Please note: Plaza Premium Group will be in contact within 1–3 business days to confirm your booking and arrange a time with you directly
• Download and present confirmation voucher to be checked at entry

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 3 days before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 3 days before your chosen date) - 100%
• Cancellations made more than 72 hours before departure date: no cancellation fees apply
• Cancellations within 72 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

72 hours’ notice is required to change a booking you have made

• Download and present confirmation voucher to be checked at entry

Availability:

• Available every day on request: Open 24 hours
• Bookings valid to 31 December 2024
• Lounge Locations:
  • Plaza Premium Lounge: Level 3, Departure/Transit Lounge West, Terminal 1, Singapore Changi Airport
  • Blossom - SATS & Plaza Premium Lounge: Level 2 Mezzanine, Departure/Transit Lounge, Terminal 4, Singapore Changi Airport

Important:

• Valid for Changi Airport (SIN) Plaza Premium Lounge OR Blossom – SATS & Plaza Premium Lounge only, as selected
• Use of lounge is available for three or six hours prior to your departure flight, as per package selected
• Complimentary access applies for children under 2 accompanying a paying adult. Children aged 2 years old or above will be charged as adults
• Any excess amount and additional purchases must be paid directly to Plaza Premium Group
• Baggage storage is available during lounge visit only

Terms & Conditions:

• Passes valid for customer details, date and time provided at time of booking
• Must be 18+ for alcohol consumption and provide valid ID upon request
• Lounge access is subject to availability
• Lounge facilities are subject to change and availability. Fees apply for some facilities, payable directly to the lounge
• Shower facilities are included in upgrade package only

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The venue you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Plaza Premium Group

Enjoy premium luxury at award-winning Plaza Premium Lounges, the world’s largest independent lounge network serving more than 20 million travellers every year across the globe. Unwind in comfort with an excellent array of services and facilities on offer as you begin your journey with a first-class experience before, after or in between flights.

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