• Booking requests must be submitted at least 2 days in advance
• Please provide transfer information at the time of booking, or alternatively, you may update your transfer information after purchase. Transfer information includes:
  • Flight number and arrival time
  • Child seats required
  • Number of pieces of luggage
  • Alternatively, you may update your transfer information after purchase.
• After you have made your booking request, a confirmation email and travel details will be automatically sent to you within 7 days of your nominated travel date.
• Please note: Please have your main contact number active once landed, as it will be used for main communication to be in touch with the driver either by regular call, text message or through internet call connection (such as WhatsApp;) in-destination hotline number: +62 81139606800

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 1 day before your chosen date - 100%
• Up to 7 days after purchase - 100%
• Cancellations made more than 24 hours before departure date: no cancellation fees apply
• Cancellations within 24 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to bookings

24 hours’ notice is required to change a booking you have made

On request

Important:

• Exclusions: Additional stops during transfer, food, drinks, and optional gratuities for your driver
• Accommodation area options for transfers include: Singapore City hotels OR Sentosa Island hotels
• Valid for the travel location selected at the time of purchase only — please make your selection carefully
• Please note: Please have your main contact number active once landed, as it will be used for main communication to be in touch with the driver either by regular call, text message or through internet call connection (such as WhatsApp;) in-destination hotline number: +62 81139606800
• Maximum wait time for a transfer is one hour. Late arrivals exceeding one hour and no-shows will void offer and no refunds apply
• Standard sedan suitable for up to two passengers; standard van suitable for up to four passengers, mini bus suitable for up to six passengers (note: a passenger is considered as one adult, child or infant)
• Infant & Child booster seats: Infant or child seats are available on request for a fee. Surcharge from US$19 per car, per seat, per trip applies. Alternatively, guests can bring their own
  • Maximum of two (2) child seats permitted per car
• Rates may be subject to change depending on additional governmental taxes or fees

Airport Driver Meeting Points:

• Your Driver will be waiting at a designated area holding a Luxury Escapes sign
• Terminal 1: Luggage Belts 10-14: B2M - Carpark Lobby A; Luggage Belts 15-20: B2m - Carpark Lobby B
• Terminal 2: Luggage Belts 31-34: Door 3; Luggage Belts 35-38: Door 5
• Terminal 3: Luggage Belts 41-44: Door 1 - Carpark 3A; Luggage Belts 15-20: Door 3 - Carpark 3B
• Terminal 4: Luggage Belts 1-6: Door 3 - Nearest to Zebra Crossing

Terms & Conditions:

• Rates are per vehicle and are valid for one-way travel
• Valid for transfers to and/or from Singapore Changi Airport (SIN) only
• Late arrivals and no-shows voids offer and no refund is applicable. If there are changes to your flights, please advise ahead of time with as much notice as possible
• Luggage restrictions:
  • Luggage capacity for up to two people transfer: Two (2) suitcases
  • Luggage capacity for up to four people transfer: Four (4) suitcases
  • Luggage capacity for up to six people transfer: Six (6) suitcases
  • Any luggage that does not fit in the vehicle must travel separately at the passenger’s own cost
• Vehicle is subject to change depending on availability without notice. The appropriate vehicle type will be allocated based on number of passengers

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused amount will be forfeited, and cannot be used at a later date

Important:

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

ICS Travel Group

Founded in 1994, ICS Travel Group is a premier destination management company providing a wide range of travel services. From luxury holidays to special-interest tours, they offer customised itineraries to suit any individual or group. Their highly knowledgeable guides, unique products and top-notch service continue to earn them accolades from satisfied travellers across the world.

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