• Bookings are on request only and must be submitted at least 5 days in advance
• Advise name of hotel when booking so transfers can be confirmed
• After you have made your booking request, you will automatically receive confirmation of your requested date (if available) to your nominated email address
• Please note: Desert Gate will be in contact within 1–3 business days to confirm your booking and arrange a time with you directly
• You will receive an electronic voucher from Desert Gate after they confirm your booking (note: your confirmation email is not valid for entry)

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 2 days before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 2 days before your chosen date) - 100%
• Cancellations made more than 48 hours before departure date: no cancellation fees apply
• Cancellations within 48 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

48 hours’ notice is required to change a booking you have made

Every day

Availability:

• Available every day: Hotel Pick-up: 7pm (approximately); Cruise: 8.30pm–10.30pm
• Pick-up/Drop-off point: From your hotel in Dubai City (Deira, Bur Dubai, Sheikh Zayed) or within 5kms of the city centre
• Bookings valid to 31 December 2024

Important:

• Children under 3 are free of charge
• An additional AED50 per person is payable for pick-ups from Sharjah and Ajman hotels
• Hotel transfers are on a shared basis
• The departure point for the cruise is Al Seef Road Marsa, Al Seef Walk, Bur Dubai (Opposite the British Embassy)

Terms & Conditions:

• No refunds will be given if the customer fails to arrive at the designated boarding time for any reason
• The cruise operator reserves the right to postpone a cruise due to inclement weather, technical issues, or force majeure
• Guests are fully responsible for any damage or littering caused to the boat and will be held accountable for payment
• Guests must carry original ID cards, Emirates ID, or driving licenses for residents, while tourists must provide their passports for identification purposes

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to/venue you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Desert Gate

Desert Gate, founded in 2004, is a distinguished DMC known for its professionalism and extensive experience in the travel industry. Initially catering to top-level tour operators in the UAE, it has evolved into a premium DMC serving multiple destinations, including Oman, the Maldives, Qatar, and Mauritius. With 75 years of combined management experience, Desert Gate aspires to be the leading luxury travel group in the Gulf region and beyond.

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