Instructions

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• This property accepts credit cards and cash

• Onsite parties or group events are strictly prohibited

• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

• This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Special instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Disposable plastic tableware and other plastic products are available at the front desk (surcharge). Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

Optional

• Fee for buffet breakfast: approximately HKD 348 for adults and HKD 348 for children
• Valet parking fee: HKD 600 per night
• Rollaway bed fee: HKD 565.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

Beach nearby

Parking height restrictions apply

Events/parties not allowed

Contactless check-in is available

Contactless check-out is available

Professional property host/manager

• There will be brief adjustments on the service hour of outdoor pool: the service hours on July 28, 2025 are 07:00–18:15 and 19:45–21:30, and on July 29 and August 1, 2025 are 07:00–08:00 and 09:30–21:30. All other facilities including the gym, changing rooms, sauna and steam room will remain fully open during regular hours. Please contact hotel for further detail.

The following applies to select packages only

• Room Upgrades: Upgrades for 2+ nights are strictly subject to availability and cannot be guaranteed. Not valid on Premier Sea View, Club Premier City View, Club Sea View, Club Premier Sea View or Executive Sea View Suite.

Know Before You Go

• Pool access available from 7:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Taxes & fees:

Due to the requirements of the Hong Kong government, a 3% hotel accommodation tax will be reinstated effective January 1, 2025.

Update 5 November 2025, 8.25am AEDT: The Kerry Hotel Hong Kong will be undergoing annual pool maintenance from 5– 15 January 2026 (inclusive), and as such the pool will not be available during this period.

Update 5 December 2024: Check-in’s from 1st January 2025 incur an additional government HAT tax of 3%, payable at check-in. Please proceed to check-out to confirm the total amount due.

Update 18 October 2024, 9am AEST: Please note that a single-use plastic ban is now in effect in Hong Kong, and as such this hotel is now plastic-free.

Update 19 September 2024, 10am AEDT: As part of thehotel’s continued commitment to elevate their guest experiences, they are currently in the process of upgrading the Club Lounge. The enhancement activities will take place periodically between 10am and 6pm. Please be advised that there may be moderate noise disruption during this period. During the renovation, the Club Lounge will temporarily be relocated to the Lobby on Level 1. Breakfast will be served at Big Bay Café on Level 3. Afternoon tea, evening cocktails and canapés will be served in our Lobby Lounge on Level 1.

Update 28 August 2024, 9.30am AEST: As part of the hotel’s continued commitment to elevate their guest experiences, we are currently in the process of upgrading the Club Lounge. The enhancement activities will take place periodically from Mondays to Fridays, between 11am and 5pm. Please be advised that there may be moderate noise disruption during this period. During the enhancement, the Club afternoon tea will be served at the Lobby Lounge on Level 1. All other services at the Club Lounge will remain fully operational.

Update 29 October 2024, 8.00 am AEST: Kerry Hotel Swimming Pool will be temporarily closed for annual maintenance from January 6 to 16, 2025.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

LuxPlus+ Terms & Conditions:

• LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
• Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
• Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
• Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
• LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.