Shangri-La Colombo is located in the heart of the city, right above One Galle Face Mall that is home to over 200 retail outlets including eateries and shops. The hotel is located approximately a 45-minute drive from Bandaranaike International Airport (CMB). One-way airport transfers are included in upgraded packages, see Fine Print and Packages for details.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com

Valid for travel until 20 December 2025 (bookings must be made before 21 October 2025).

Compulsory New Year’s Gala Dinner: For stays on 31 December, an additional surcharge of US$210 per adult (12+) and US$105 per child (6–11) applies for the compulsory New Year’s Gala dinner. Payable directly to the resort.

Compulsory Christmas Eve Gala Dinner: For stays on 24 December, an additional surcharge of US$170 per adult (12+) and US$85 per child (6–11) applies for the compulsory Christmas Eve Gala dinner. Payable directly to the resort.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Please Note:

• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
• Daily breakfast is available at Central restaurant from 6.30am to 10.30am.
• Horizon Club Lounge access includes VIP check-in and checkout, afternoon refreshments, nightly cocktails and canapes from 5.30pm to 7.30pm, private meeting rooms, suit pressing and shoeshine services. Children below 12 years must remain seated and under close supervision while in the Horizon Lounge. During cocktail hours, children are permitted from 5.30pm until 6.30pm only. Infants are not permitted in the lounge.
• Included massages (select packages only) will be a stress relieving neck and back massage and can be enjoyed in the onsite spa during opening hours from 10am to 10pm. Advance bookings are essential.

One-Way Private Airport Transfer Inclusions & Fine Print

• Valid for two guests. A surcharge of US$26 per person applies for additional guests. Maximum limit of up to four passengers permitted per vehicle. All surcharges are payable directly to Jetwings Travel. Transfers cannot accommodate more than two guests unless organised prior.
• Please allow 45 minutes of travel time from Colombo–Bandaranaike International Airport (CMB) to the resort.
• Includes: A one-way private airport transfer from Colombo–Bandaranaike International Airport (CMB), basic/sufficient English-speaking driver, airport parking fee, toll fee and one bottle of water per person.
• The Reservations team at Jetwings will contact you directly within 1–3 business days to confirm your booking with you and collect additional information such as flight number and arrival times. Your booking is not confirmed until this is done. Look out for an email from hiranr@jetwing.lk
• For bookings within 7 days of travel please contact Jetwings Travel urgently to confirm your booking.
• Rates are per car, one way.
• A two-passenger car can fit two pieces of luggage.
• One infant seat can be pre-booked free of charge for the first seat. Infant seats are subject to availability, or guests may bring their own.
• The driver will wait for a delay of up to one hour. After that point, the transfer will be considered cancelled.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.