Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

Every day

Availability:

• Available every day: 10am–5pm (last booking)
• Available Aqua Park times: Opening times depend on tide levels
• Bookings valid to 31 July 2024

Important:

• All activity listed is on a shared basis
• Lifejackets are to be worn when swimming at Paradise 101
• Strictly no outside food and drinks permitted onto Paradise 101
• Food and drinks are not included. Any excess amount must be paid directly to the vendors
• Any child aged 7+ participating in jet skiing, parasailing, aqua park and banana boat activities must be accompanied by an adult. A marshal can assist on request

Terms & Conditions:

• Rates are valid for Malaysian nationals or foreign visitors – please make your selection according to your status
• Activities are on a first come first serve basis. Please book your slot at the activity desk as soon as you arrive to avoid disappointment
• Itinerary is subject to change depending on availability, weather and road conditions
• If an activity is not available due to safety or maintenance, an alternative option will be provided
• Naam Group cannot be held accountable for any tour cancellations or changes caused by weather conditions, road hazards, vehicle malfunctions, or other unexpected circumstances that may impede the scheduled tour. Naam Group retains the right to cancel or alter any trip due to uncontrollable factors

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• Full terms and conditions are located on the terms and conditions page of our website